This position is located in the Human Capital Services Center (HCSC), VA Human Resources and Administration (HR&A), Department of Veterans Affairs (VA). HCSC is a human capital organization with a departmentwide focus on VA talent development. HSCC functions in a coordinating and collaborative role to maximize all Department educational resources for its customers.
HCSC supports continuing and emerging VA customer requirements while delivering best-in-class human capital (HC) services and capabilities to VA's Administrations and Staff Offices, allowing them to focus on delivering worldclass benefits and services to Veterans and eligible beneficiaries.
HCSC provides products and services, including learning management, employee accountability, internships and learning content to nearly 600,000 VA employees, contractors, volunteers and academic affiliates.
Major Duties Include: Directs the activities involved with quality management and compliance protocols, including developing and implementing both long and shortrange plans; planning and managing human and monetary resources; developing program strategies, policy, and procedures; determining which projects to initiate, drop, or revise; and determining need and time to change emphasis in current programs.
In addition, directs the activities of customer satisfaction research studies in conjunction with the lines of business. Conducts and provides quantitative and qualitative analyses and suggests other possible analytical methods to provide insight for senior level decision makers.
Defines new program requirements and needs based upon consideration of such factors as the impact of social, economic, and other conditions/trends, as well as the potential or actual effect of final or proposed legislative action. Identifies actual or potential problem areas, trends, significant program accomplishments, merit and deficiency situations, areas of imbalance, or other factors.
Based on analyses and evaluation of these factors, presents conclusions, and recommends appropriate changes to the objectives. The recommendations are used in ensuring efficiency, economy, and balance in them development and execution of the operating programs. Makes necessary adjustments to resource utilization to correct deficiencies.
Assists in providing overall continuity in program operations to ensure commitments to and from project sponsors are met and project execution achieved. Implements controls to assure charges to projects reflect commitments to sponsor on cost, quality, and schedules. Conducts periodic program review and analysis briefings to compare progress with objectives and established milestones.
Ensures that appropriate methods are used for securing and developing data through benchmarking processes, onsite surveys, and discussions with operating officials, legislative directives, policies, plans, reports, schedules, records, and similar sources. Ensures that reports generated by the staff are accurate, routinely generated, and made available to appropriate users within established due dates.
Develops implementation plans for activation of associated projects, assuring logistical and cost benefit issues are fully addressed. Work Schedule: Monday - Friday, 8:00am - 4:30pm Compressed/Flexible: May be available at Manager's discretion. Telework: May be authorized in accordance with agency policy. Return to Office (RTO): RTO mandates are in affect and selectees will be required to report to in person work unless they have an approved exemption already in place.
Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to in person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA owned or leased space.
Position Description/PD#: PD38245A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Permanent Change of Station (PCS): Not Authorized
There is no educational substitution at this grade level.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
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Gema.DelosDiaz@va.gov · 541-830-7553
This position is with Office of the Chief Human Capital Officer, Department of Veterans Affairs.
The posted pay range is $147945 – $197200/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-10-07.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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