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Supervisory Prosthetic Representative

Veterans Health Administration · Department of Veterans Affairs
📍 Indianapolis, Indiana 💰 $90341 – $117446/yr 🏠 Telework eligible

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Job Summary

This position is located within the Department of Veterans Affairs at Richard L. Roudebush VA Medical Center Prosthetics Service. The Prosthetic and Sensory Aids Service Representative manages the prosthetic, sensory aids, and home care equipment programs for the VA Medical Center/Health Care System.

The representative provides support to optimize the health and independence of Veteran services provided within various settings, including the Veterans Integrated Service (VISNs), and clinics.

Key Responsibilities

VA Careers - Prosthetics: https://youtube.com/embed/3NUvF5jjErQ Serves as a Prosthetic Representative completing segments of prosthetic and sensory aids assignments, projects, activities, and long and short term program goals. Perms technical, administrative, and analytical prosthetic related assignments for the Prosthetic and Sensory Aids Service (PSAS) Representative.

Serves on local facility committees, workgroups, and teams to address a variety of PSAS's issues, initiatives, and projects. Authorizes the procurement of prosthetic and orthopedic appliances and their repair; is responsible for planning, developing, and preparing budget estimates for the prosthetic program and assures effective financial management.

In conjunction with health care professionals, inspects and critically evaluates artificial limbs and other custom fitted devices for which replacements have been requested. Recommends acceptance or rejection of such items to physicians, clinic teams, or special committees. Works closely with senior PSAS's staff to draft, develop, and implement new local organizational policies, directives, and procedures that are consistent with national policies, procedures, and programs.

Maintains awareness of VA's, VHA's, and PSAS's requirements by governing bodies, i.e. The Joint Commission (JC), Commission on Accreditation of Rehabilitation Facilities (CARF) and American Board for Certification in Orthotics, Prosthetics and Pedorthics (ABC). Completes contracting and procurement assignments to prepare and authorize purchase orders for a wide variety of prosthetic and orthotic devices.

Works in collaboration with supervisor to oversee the operation of the Prosthetic, Orthotic and Optical Laboratories. Monitors contracts for compliance with PSAS's statement of work; and receives, analyzes, and completes requests for prosthetic equipment and services.

Works in collaboration with supervisor and senior staff to plan, draft, develop, and prepare budget estimates; to develop cost-containment measures for prosthetic equipment and services; to authorize benefit payment and reimbursement.

Work may include authorizing and preparing purchase orders for a wide variety of prosthetic and orthotic devices, medical supplies and home medical equipment and repairs Identifies and selects codes for the National CMS/ Health Care Procedural Coding System (HCPCS). Enters every item purchased through and/or billed to ensure proper reporting.

Conducts data analysis using the program's statistical data to prepare various VHA and PSAS reports regarding prosthetics and sensory aids. Collaborates with clinical staff when devices and equipment require repair or replacement and takes necessary actions to resolve issues. Uses analytical abilities, communication skills, and social awareness to identify, analyze, and resolve routine prosthetic issues or problems to effectively complete assignments.

Reviews, interprets, and applies laws concerning benefits available to disabled patients. Maintains awareness regarding medical and psychological problems related to patients need to use prosthetic devices. Authorizes the purchase, fabrication, fitting, or repair of prosthetic and orthotic devices.

Prepares minutes and/or correspondence to veterans, health care officials regarding prosthetics needs, requirements, and clinic decisions and recommendations to ensure they are implemented. Drafts responses to a variety of policy and routine and non-routine correspondence inquires related to Veterans, contractors, congressional, Home O2 program issues, new local and national guidelines implementation. Assists with processing Veteran appeals and drafting responses.

Reviews medical and administrative files of veterans; interviews veterans to determine if eligibility requirements are met; inspects prosthetic equipment /appliances; and schedules patients and provide the necessary documentation to obtain the device needed.

Interacts with Veterans, caregivers, and clinical staff by answering questions related to benefit programs, including questions about the provision of prosthetic items, home care equipment, benefits, or service issues, and discharge planning requirements. Informs veterans and family on different appliances and services available. Works closely with management on Human Resource actions.

Assists the PSAS staff on human resources assignments, including developing functional statements, performance standards, and competencies. Provides training to PSAS's employees and participates in the department in public relations activities, i.e. lectures, town halls, and in-services. Work Schedule: Monday-Friday, 8:00am-4:30pm Compressed/Flexible: Not Available Telework: AdHoc Virtual: This is not a virtual position.

Functional Statement #: 92697-0 Financial Disclosure Report: Not Required Travel: Required Drivers license required, must be able to operate a government vehicle.

Requirements & Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

gregory.gilbert@va.gov · 317-499-5706

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $90341 – $117446/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-09-25.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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