WHAT IS SMALL BUSINESS/SELF EMPLOYED (SB/SE)?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): SBSE CAMP COLL - Campus Collection Atlanta REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
As a Front Line Manager you will: Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work. Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
Give advice, counsel or instruction to employees on work and administrative matters. Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions. Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate. Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
Identify developmental and training needs of employees, providing or arranging for needed development and training. Initiate ways to improve production, work processes and/or to increase the quality of the work directed. The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Knowledge of management techniques, methods, theories, principles, and labor relations concepts to assure optimum utilization of personnel, equipment, and space for the accomplishment of all program objectives. Ability to evaluate, motivate, develop, and provide training opportunities for employees increasing their effectiveness, productivity, quality of performance and potential for advancement in order to achieve the function's goals, objectives and mission.
Ability to relate and work well with subordinates, peers and higher-level management in order to identify quality goals, standards, trends, deficiencies, forecast taxpayer needs, and provide constructive feedback and instruction.
Knowledge and understanding of appropriate operations, policies, applicable laws, regulations, rules, practices and procedures of the Internal Revenue Service in order to assign, monitor, review and evaluate program effectiveness, work processes and quality problems that impact the level of service provided. STANDARD POSITION DESCRIPTIONS (SPD): PD96120Visit the IRS SPD Library to access the position descriptions.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Full federal benefits details →
This position is with Internal Revenue Service, Department of the Treasury.
The posted pay range is $89508 – $123052/yr.
This position is eligible for telework.
Applications close on 2026-09-23.
This is a Monday-Friday; 40 hours per week. Actual shift will be determined at time of selection position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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