You will serve as a Supervisory Recreation Fee Specialist with The National Park Service.
The Supervisory Recreation Fee Specialist oversees all fee collection operations at Everglades and Dry Tortugas National Park, ensuring program effectiveness, policy and regulatory compliance, and providing high-quality visitor service. The position leads and directs staff responsible for fee collection at entrance stations, remote sites, and ferry-based operations, providing guidance, training, and performance management to maintain consistent and accountable operations. The Supervisory Recreation Fee Specialist manages revenue handling and internal controls, ensuring proper collection, reconciliation, documentation, and deposit of funds. The role also implements national and regional fee policies, evaluates operational needs, and recommends improvements that enhance efficiency, customer service, and accountability. This position works closely with park divisions and partner organizations to ensure fee operations support broader park goals. This position also resolves complex visitor issues, interprets fee regulations, and maintains program integrity through continuous training, quality assurance, and coordination across both parks.
You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position. Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. For more information on how foreign education is evaluated, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications
StaffingTeam1_SER@ios.doi.gov
Source: USAJOBS.gov — U.S. Federal Government
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