The Supervisory Social Worker (Community Care Programs) serves as the Section Chief for Community Care Programs within Social Work Service at the West Palm Beach VA Healthcare System. The incumbent is responsible for the administrative, clinical, operational, and supervisory oversight of multiple community care programs that support Veterans requiring residential, home-based, hospice, respite, and other community services.
VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU The position provides leadership and oversight of Community Care Programs, including program administration, staff supervision, quality improvement, budget management, contract oversight, and coordination with community partners. The incumbent ensures Veterans receive appropriate, high-quality community-based services while maintaining compliance with VA policies and regulations.
Major Duties Plans, directs, and evaluates Community Care Programs and services. Supervises social workers, program coordinators, and support staff. Provides administrative, technical, and clinical supervision to assigned staff. Develops and implements policies, procedures, and quality improvement initiatives. Coordinates community care services across multiple clinical programs and service lines.
Ensures Veterans meet eligibility requirements and receive appropriate community-based care. Monitors program performance, quality indicators, workload, and service utilization. Oversees program budgets, expenditures, and resource management. Serves as the Contracting Officer's Technical Representative (COTR) for designated contracts. Coordinates inspections and oversight of contracted community facilities and providers.
Collaborates with VA staff, community agencies, and healthcare partners to support Veteran care. Analyzes operational issues and implements solutions to improve program effectiveness. Prepares reports, statistics, and program evaluations for leadership and oversight bodies. Provides education, consultation, and outreach regarding Community Care Programs. Resolves patient, staff, and program-related issues and concerns.
Ensures compliance with VA policies, accreditation standards, and regulatory requirements. Performs personnel management functions, including performance management and employee development. Promotes a diverse, equitable, and inclusive workplace. Performs other duties as assigned.
Note: This is a supervisory position requiring independent judgment, advanced social work practice skills, program management expertise, and licensure at the advanced practice level with the ability to provide supervision for licensure.
Based on the Functional Statement, the incumbent exercises significant responsibility for program oversight, staff supervision, fiscal management, contract monitoring, quality improvement, and coordination of community-based care services for Veterans. Work Schedule: 7:30am-4:00pm (Ad-hoc authorized) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 42062F Relocation/Recruitment Incentives: Not Authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Paula.Velez@va.gov · 813-816-7155 X100173
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $119648 – $155545/yr.
Applications close on 2026-10-31.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-22 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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