The Veterans Benefits Administration has a wide network of field locations where personnel provide Servicemembers, Veterans, their dependents, and survivors with information, advice and assistance regarding the availability and procurement of benefits under laws and regulations administered by the Department of Veterans Affairs and other agencies.
The primary duties of this position include but are not limited to: Directs and supervises the administration of work involving eligibility criteria, vocational exploration, conducting assessments of both the local labor market, plan development based on appropriate vocational goals, examination of medical information, making legally binding entitlement decisions, award adjustments, award authorization, and case management services.
Delates authority on behalf of the VREO, to make decisions including basic eligibility for programs administers by the VR&E.
Months of VR&E entitlement can result in monetary benefits for participants in training, payment of tuition and other forms of reimbursements, revolving fund loans, tutoring or reader services, individual instructor fees, financial responsibilities for the use and fiscal management of contracted counseling services, administrative travel, beneficial travel, tools, supplies, equipment, and Employment Adjustment Allowances.
Additionally, the AVREO has oversight responsibilities for the VR&E items purchased through the VISA Purchase card program. Provide advice and recommendations to meet major goals and assists with the assessment of priorities. Makes decisions related to assigning and allocating program resources and directing and reviewing personnel within the assigned staff complement to accomplish the changing initiatives and emphasis established by Central Office program managers.
Must be responsive to dynamic nature of Veteran and beneficiary populations and needs within the jurisdictional area. Assists with the development and implementation of plans to meet objectives; monitors progress toward the accomplishment of approved goals and takes steps to overcome any obstacles. Provides administrative expertise in all phases of rehabilitation activities, including counseling, case management, rehabilitation plan development, and job development placement.
Coordinates and integrates these operations and policies with other divisions, agencies, employers, and rehabilitation facilities. Plans, formulates, and implements operational procedures and policies to maintain efficient operating performance of professional and support staff.
Provides internal policy direction and supervision of the RO VR&E staff through on-site visits and inspections, review, and analysis of standard or specifically requested data and individualized or telephonic and written communication. Assumes final responsibility for proper interpretation and uniform application of laws, regulations, and instructions in conformance with mandatory policies, procedures, and practices, reconciling divergent opinions.
AVREO may review personally the most difficult and most complex cases and elements such as fraud, high cost programs, and independent living cases to include home adaptation, category one and two self-employment cases, re-entrance into rehabilitation program cases, retroactive induction cases, and extension of entitlement cases. Approves cases involving Clear and Unmistakable Error (CUE), to include cases in which large sums of money may be involved.
Oversees employees who do supplemental claim reviews and higher-level reviews procure counseling services and conduct formal hearings. Provides oversight of Privacy Act/FOIA requests Ensures staff responds timely to Congressional, White house and other special inquiries concerning VA benefits for Veterans and other claimants is another responsibility of the AVREO and VREO. Ensures performance plans for all VR&E employees are properly created and utilized.
Gives advice, counsel, or instruction to individual employees on both work and administrative matters. Hears and resolves complaints from employees. Responsible for ensuring disciplinary actions are properly taken and employees are properly rewarded. Interviewing and selection of candidates for appointment, promotion or reassignment are responsibilities of the AVREO. Responsible for maintaining effective communication and working relationship with labor representatives.
Responsible for the development of subordinate supervisors regarding administrative, managerial, and leadership skills. Serves as a Regional Office consultant and expert on employment issues for Veterans with disabilities. Work Schedule: Full time, Monday through Friday, 07:00AM-03:30PM Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday.
Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Vocational Rehab Counselor; PD39403A Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Required. Bargaining Unit: No.
A transcript must be submitted with your application. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit. Note: You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.
This position is with Veterans Benefits Administration, Department of Veterans Affairs.
The posted pay range is $143677 – $186785/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-11-04.
There are 2 openings for this position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-22 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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