The position is a Supervisory Vocational Rehabilitation Counselor (Local Quality Assurance Supervisor) located within the Veterans Benefits Administration (VBA), Veteran Readiness and Employment (VR&E).
The incumbent is an integral part of VBA's Quality Assurance (QA) Program, supervises the QA Vocational Rehabilitation Counselors (VRCs) on the Local Quality Review Team (QRT) conducting QA reviews for individual case managers, and serves as a key technical advisor to VR&E Service.
Specific duties include: Examines VR&E case files chosen for every VRC to ensure they comply with various guidelines, policies, and directives related to Chapter 31 delivery and other VR&E benefits. Identifies trends, best practices, and areas in which individual VRCs need clarification of policy or guidance, as well as training needs. Ensures that everyone in the team is aware of and involved in the planning process for achieving the goals and objectives of the group.
Identifies, assigns, and distributes work among team members in accordance with established workflow, skill level, and/or occupational specialization. Maintains program knowledge to answer questions related to statutes, regulations, directives, policies, and procedures governing the provision of VR&E services. Reviews work completed by QRT employees under supervision and verifies the reviews' accuracy.
Assesses and indicates issues in various case components, such as application, entitlement, assessment, planning, case management, financial activity, and case closure. Work Schedule: Full time, Monday through Friday, 8:00am-4:30pm Compressed/Flexible: Not Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday.
Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a remote/virtual position. Position Description/PD#: Supervisory Vocational Rehabilitation Counselor; PD39814A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: This position requires completion of a Confidential Financial Disclosure Report (OGE-450) under 5 C.F.R. § 2634.904(a).
The selectee must submit the form before entering on duty and annually thereafter. Bargaining Unit: No
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit. Note: You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.
This position is with Veterans Benefits Administration, Department of Veterans Affairs.
The posted pay range is $118984 – $154682/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-10-24.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-20 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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