THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a SUPPLY TECHNICIAN (TITLE 32), Position Description Number D0889000 and is part of the IL USPFO, National Guard.
As a SUPPLY TECHNICIAN (TITLE 32), GS-2005-5/6/7, you will act as the focal point for customer assistance in the resolution of supply and service problems and complaints. Act as a technical expert in various supply and service areas such as subsistence, ammunition, excess, Petroleum, Oils and Lubricants (POL), turn-in, federal property and related reports of survey.Major Duties - This is NOT an all-inclusive list: Identify and resolve customer complaints such as lost shipments, issue shortages, back orders on priority requisitions, erroneously canceled requisitions, excessive order shipment times, warehouse refusals, etc. Follow up to ensure issues have been resolved to the satisfaction of the customer and supervisor. Make regular contact and visit with other USPFO activities, maintenance activities, supported units, inventory control points, supply activities from other states, and higher headquarters to gather information and resolve supply problems. Research such areas as document flow and control, report accuracy, funds utilization, priority management and regulatory compliance. Analyze customer complaints for trends or evidence of systemic problems. Support mobilization mission of logistical support for units mobilizing for federal missions. Provide input to supervisors and program managers to correct procedural problems on automation and improve overall operations. Recommend corrective action and/or advise the Supply System Analyst of problems requiring in depth systematic analysis. Serve as the point of contact for customers with supply and service problems.
Substitution of Education for Specialized Experience Completion of 2 academic years of education in an accredited college or university will satisfy the requirements for GS-4 positions. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience for GS-5 positions You must provide OFFICIAL transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.
lauralee.e.smith.civ@army.mil (217) 761-3544
Source: USAJOBS.gov — U.S. Federal Government
Apply on official site →