The positions are located within the Business Office at the Jack C. Montgomery VA Medical Center in Muskogee, Oklahoma, and James Mountain Inhofe VA Medical Center in Tulsa, Oklahoma and works closely with staff to ensure the Beneficiary Travel, Special Mode Transpiration, Fraud Prevention, Patient Funds, and Ambulance billing programs are in compliance.
The incumbent is responsible for overall planning, implementation, management and evaluation of clinical applications of patient transportation
Major duties and responsibilities include, but are not limited to: Evaluates all aspects of fraud research and prevention in accordance with Policy. Customer care in accordance with policy and ICARE program. Corrects discrepancies between Veterans Personal Finance System and Financial Management System balances. Reviews eligibility of each Veteran before authorizing Ambulance billing payments.
Reviews eligibility of each Veteran before scheduling Special Mode Transportation, including review of CPRS Bene-Travel consults. Compiles and submit daily clerk report summarizing all vouchers processed, phone calls and customer service interactions. Prepares data processing report for daily batch review. Transfer Beneficiary Travel voucher daily batch to Fiscal Office. Process receipts and withdrawals for Patient Funds in Veterans Personal Finance System.
Attends to all details of voucher processing to prevent the processing of fraudulent claims. Communicates and interacts with patients and their family members in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and geriatric patient. Coordinates with personnel external to the agency for the obtainment of services, sharing of information and authorization, clarification or denial of payment.
Work Schedule: Monday-Friday, 8:00am-4:30pm Telework: This position is authorized for ad-hoc telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Transportation Assistant (Benefits/Travel)/PD12761A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
There is no educational substitution at this grade level.
V19USAJOBS@VA.GOV · 719-227-4600
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $45409 – $59031/yr.
This position is eligible for telework.
Applications close on 2026-12-01.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-29 · Not affiliated with or endorsed by OPM or USAJOBS.gov
Apply on official site →