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User Experience (UX) Strategist

Bureau of the Fiscal Service · Department of the Treasury
📍 Multiple Locations 💰 $117284 – $158322/yr 🏠 Telework eligible

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Job Summary

PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended. This position is located at Bureau of the Fiscal Service, Agency Compliance and Engagement Division. As a User Experience (UX) Strategist, you will serve as a user experience (UX) design specialist with human-centered design expertise for the Do Not Pay (DNP) suite of products.

Key Responsibilities

As a User Experience (UX) Strategist, you will: Collaborate with Product Owners, Architects, and with direction from leadership, establishes UX strategy and vision for DNP's product ecosystem: DNP Connect Application Programming Interface (API), Web Portal, Multi Search, Batch Match, Continuous Monitoring, Public Assistance Reporting Information System (PARIS), and Payment Verification.

Plan and conduct user research to understand agency workflows, pain points, and challenges that arise during onboarding (e.g., pre-award, prepayment, post-payment screening), Public Access Link (PAL) submissions, data-sharing processes, integration readiness activities, and use of verification and other screening tools.

Plan and lead user research with federal agencies, states, and financial system vendors interacting with Connect integrations, Portal workflows, and Payment Verification returns. Develop and refine UX standards and guidelines that ensure consistency across DNP products. Ensure experiences meet Section 508, Treasury User Interface (UI) guidance, and Treasury payment integrity policy criteria.

Collaborate with Stakeholder Communications Strategist to ensure consistent messaging and experience improvements are across OFI and partners.

Contact

fiscalserviceinquiries@fiscal.treasury.gov · 304-480-7300

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Bureau of the Fiscal Service, Department of the Treasury.

What is the salary for this position?

The posted pay range is $117284 – $158322/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-02.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-27 · Not affiliated with or endorsed by OPM or USAJOBS.gov

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