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VCS Health Tech (Optician)- Louisville/ Stonybrook KY
Quick Facts
- Hiring Agency: Veterans Health Administration
- Department: Department of Veterans Affairs
- Location: Louisville, Tennessee
- Salary: $48142 – $48142/yr
- Hiring Path: Public
- Number of Openings: 1
- Security Clearance: Not Required
- Date Posted: 2026-09-16
- Application Deadline: 2026-09-28
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Job Summary
The Veterans Canteen Service (VCS) is seeking experienced and motivated Health Techs (Opticians) to support operations within VCS Optical Shops at the Louisville/ Stonybrook VA Medical Center and multiple outpatient clinics in the Louisville/Stonybrook, KY area.
Key Responsibilities
Duties include, but are not limited to the following: Customer Service & Patient Assistance: Greet customers and provide knowledgeable assistance with frame selection, pricing, product options, and delivery timelines. Maintain a professional, welcoming environment while supporting patients in making informed eyewear decisions.
Eyewear Fitting & Optical Measurements: Perform eyewear fittings and obtain accurate measurements using optical equipment such as digital pupilometers, lensometers, and other tools. Document patient information and measurements within the Computerized Patient Record System (CPRS). Order Processing & Sales Support: Process eyewear orders, collect payments, prepare sales documentation, and enter orders into contractor and VA systems.
Promote appropriate lens options, upgrades, and additional eyewear using a consultative, no-pressure sales approach. Coordination & Issue Resolution: Collaborate with eye clinics, laboratories, prosthetics staff, and vendors to track orders and resolve issues related to missing, damaged, or delayed eyewear. Address customer concerns professionally and escalate complex issues when necessary.
Inventory & Merchandise Management: Maintain eyewear displays in a clean, organized, and visually appealing manner. Support merchandise control, pricing, recordkeeping, and protection of inventory and fixed assets.
Requirements & Education
Education Requirement: High school diploma or General Equivalency Diploma (GED) required.
Contact
Undra.Stewart@va.gov · 3148451471
Frequently Asked Questions
Which agency is hiring for this position?
This position is with Veterans Health Administration, Department of Veterans Affairs.
What is the salary for this position?
The posted pay range is $48142 – $48142/yr.
What is the application deadline?
Applications close on 2026-09-28.
Who is eligible to apply?
This position is open under the 'Public' hiring path.
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