The VCS Region Director leads operations across a designated region of VA medical centers and outpatient clinics. The director oversees mission delivery, financial planning and performance, and initiatives to improve efficiency and service. The role also sets short- and long-term strategies aligned with VHA goals and VCS priorities and provides supervisory and technical guidance to promote consistent performance across the region.
Duties include, but are not limited to, the following: Budgeting & Financial Oversight: Develop and manage canteen budgets to achieve sales goals and maintain financial sustainability. Analyze financial reports to identify trends and implement solutions to address operational and financial challenges.
Human Resources & Workforce Management: Provide regional oversight and leadership for Human Resources activities, including staffing, recruitment, employee relations, workforce planning, and personnel actions. Supports effective staffing strategies, employee engagement, and workforce development across the region. Operational Compliance & Site Evaluations: Conduct regular site visits to assess canteen operations, ensuring compliance with policies and performance standards.
Implement corrective actions to resolve deficiencies and improve effectiveness. Talent Management & Hiring: Train and develop Canteen Managers. Evaluate Canteen Manager performance, identify development opportunities, and support career progression decisions. Lead recruitment and hiring for key positions, including Assistant Canteen Chiefs and Canteen Chief roles.
Customer Experience & Quality Assurance: Lead initiatives to enhance customer service, ensuring high-quality food offerings and adherence to established retail and food service standards. Stakeholder Engagement & Communication: Maintain strong partnerships with Medical Center leadership and VA officials. Communicate key operational issues to executive leadership to ensure awareness and alignment.
Resource & Inventory Management: Oversee allocation of personnel, equipment, and supplies to maximize efficiency. Ensure proper inventory control, asset protection, and coordination of equipment procurement and evaluation. Strategic Planning & Program Development: Analyze financial and staffing data to optimize workforce planning. Contribute to marketing strategies, deliver briefings and training, and lead special projects to drive growth and improve operations.
Bachelor's degree in business administration, Retail Management, Food Service Management, or an equivalent combination of education and/or relevant experience in food service or retail management.
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $128603 – $128603/yr.
This position requires a Confidential security clearance.
Applications close on 2026-10-19.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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