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Victim Assistance Specialist

Immigration and Customs Enforcement · Department of Homeland Security
📍 Washington, District of Columbia 💰 $121785 – $158322/yr 🏠 Telework eligible

Quick Facts

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Job Summary

View Common Definitions of terms found in this announcement. Organizational Location: This position is located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of Partnership and Engagement, in Washington, District of Columbia. This is a non-bargaining unit position.

Key Responsibilities

As a Victim Assistance Specialist, at the full performance level, you will perform the following duties: Provide support, crisis intervention, and referrals to victims contacting or being referred to the Victims of Immigration Crime Engagement Office (VOICE) Program Build collaboration and partnerships with key partners to support victims and agency's goals and priorities Develop briefings and reports to leadership to enhance program processes and operations Create and disseminate informational resources to advance the goals and objectives of the VOICE Program Maintain expertise related to victim assistance programs and best practices for crisis interventions for victims of crime

Requirements & Education

This position requires specific coursework and/or a degree to meet the basic education requirement. You must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Your transcript(s) must clearly demonstrate the course(s) listed in the qualification requirement section.

If the transcript(s) does not clearly demonstrate this you must submit a copy of the course description and/or other documentation demonstrating that the courses are equivalent. If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.

Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S.

accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Benefits

Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities.

For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required.

Full federal benefits details →

Contact

kristine.kleppe@ice.dhs.gov

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Immigration and Customs Enforcement, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $121785 – $158322/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Secret security clearance.

What is the application deadline?

Applications close on 2026-10-30.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-19 · Not affiliated with or endorsed by OPM or USAJOBS.gov

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