WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS - CARE-Customer Assistance, Relationship and Education -40-41 REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Consults with and provides assistance to managers, instructors, and functional employees related to the presentation of information through visual media within a host site Meets with executives and other professionals to present design concepts and techniques for use in high-level conferences, briefings, hearings, and IRS documents and publications Designs and produces original graphic material, develops new concepts, and incorporates current social trends or style standards.
Demonstrates how published products in print and other media can be used to optimize quality or enhance communications to multiple market segments and affected stakeholders. Researches and determines the appropriate media, including computer hardware and software, for presenting information visually.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE). SPECIALIZED EXPERIENCE: GS-9 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service.
Specialized experience for this position includes: Experience applying graphic design and print/electronic publishing processes using current versions of graphical software applications (in both Macintosh and Windows environments) such as Adobe Creative Suite (specifically InDesign, Photoshop, and Illustrator) to design and produce publications and web based designs; Experience with using standard graphic design industry tools (such as color swatch books, photo libraries, image scanners and photocopiers) to develop products; Experience writing business style correspondence, such as writing narrative to explain and defend design proposals/formal presentations, developing design briefs and responding to business correspondence inquires.Examples of qualifying work experience include: coordinating numerous design products/projects simultaneously, analyzing design projects for content and feasibility and making appropriate recommendations to customers regarding size of document, styles, color pallets, format, images, typography, to effectively design, development and execution of a wide collection of meeting/events/conference materials, exhibits, flyers, folded brochures, posters, websites, digital publications, multiple page print publications (e.g., booklet, catalogue), and other campaigns involving multiple products.
OR Master's or equivalent graduate degree in a related field of study such as visual communication, commercial art, fine arts, art history, industrial design, architecture, drafting, interior design, photography, or other fields related to the position.
OR Two (2) full academic years of progressively higher level graduate education in a related field of study such as visual communication, commercial art, fine arts, art history, industrial design, architecture, drafting, interior design, photography, or other fields related to the position. OR LL.B. or J.D., if related. OR A combination of qualifying graduate education and experience equivalent to that described above.
SPECIALIZED EXPERIENCE: GS-11 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service.
Specialized experience for this position includes: Experience in applying graphic design and print/electronic publishing processes using current versions of graphical software applications (in both Macintosh and Windows environments) such as Adobe Creative Suite (specifically InDesign, Photoshop, and Illustrator) to apply design standards elements, such as, logos, typography, photographs, images, colors, and typefaces onto the designs of electronic and print products; Experience with using standard graphic design industry tools (such as color swatch books, photo libraries, image scanners and photocopiers) to develop products; Experience writing business style correspondence, such as writing narrative to explain and defend design proposals/formal presentations, developing design briefs and responding to business correspondence inquires.
Examples of qualifying work experience include: designing graphic design products independently (or by art directing projects with co-workers and/or third party design services), reviewing project design briefs and analyzes design project requirements to establish direction, define clear goals, solve problems, mitigate risks and using graphic design industry standard equipment and tools, such as color swatch books, photo libraries, image scanners, photocopiers, style sheets to set up text formatting, and master pages for recurring graphical elements to design and produce a wide range of products, such as form designs, publications, presentations, and exhibits.
OR PH.D. or equivalent doctoral degree in a related field of study such as visual communication, commercial art, fine arts, art history, industrial design, architecture, drafting, interior design, photography, or other fields related to the position.
OR Three (3) full academic years of progressively higher level graduate education leading to a doctoral degree in a related field of study such as visual communication, commercial art, fine arts, art history, industrial design, architecture, drafting, interior design, photography, or other fields related to the position. OR LL.M., if related OR A combination of qualifying graduate education and experience equivalent to that described above.
This position is with Internal Revenue Service, Department of the Treasury.
The posted pay range is $50460 – $133142/yr.
This position is eligible for telework.
Applications close on 2026-10-30.
This is a Tour of Duty: Day Shift, Monday-Friday 8:00am-4:30pm, 40 hours per week position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-26 · Not affiliated with or endorsed by OPM or USAJOBS.gov
Apply on official site →