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Visual Information Specialist

Veterans Health Administration · Department of Veterans Affairs
📍 New Orleans, Louisiana 💰 $50460 – $97087/yr 🏠 Telework eligible

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Job Summary

The primary purpose of this position is to provide photographic, video, audiovisual, and graphic design services and products in support of direct and indirect patient care, research, administrative, training, academic and public affairs purposes, applying the appropriate rules and regulations used in conducting Department of Veterans Affairs (VA) business.

Key Responsibilities

Supports both the Medical Center PAO Office and functions as the primary liaison to multiple staff offices and serves as the conduit for information flow and publications. Monitors daily news and information sites regarding VA/VHA matters that effect SLVHCS. Analyzes the subject matter of incoming information for appropriate distribution to offices internal or external to the office. Receives and monitors completed actions or responses.

Writes articles and stories for completeness and accuracy against known policies and procedures. Ensures PAO action or inquiry is closed out with the inquirer or office. Works closely with senior management and others in implementing and evaluating policies, plans and internal operation systems.

Coordinates with the appropriate individuals or offices to develop proposals and supporting materials for presentation at conferences, meetings, hearings and other external activities and meetings.

Completes all steps required within an event management process, including facilitating selection of the event time, developing a formal agenda, managing any required contracts and all logistical items, disseminating information to attendees, and ensuring smooth execution of the event. Coordinates events hosted by officials, including town hall meetings with internal staff. Accurately matches or detects differences among colors, including shades of color and brightness.

Accurately identifies people, animals, or objects based on knowledge of their characteristics. Ensures PA functions are always produced with dignity and accuracy. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday, 7:30 am - 4:00 pm, subject to change based on the needs of the facility. Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Position Description/PD#: Visual Information Specialist/PD076060, PD076070, and PD07556A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

To qualify at the GS-11 grade, you must have one year of specialized experience equivalent to the GS-9 level or higher and/or meet educational requirements or a combination of specialized experience and education. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Fluent in Adobe Creative Suite Video Capture experience with more then 2 platforms and fluent in still picture movement Fluent in all aspects of green screen operations Fluent in digital and printed graphics Expert photography skills with multiple platforms and expert level light manipulation skills. OR, Education: Successfully completed a Ph.D.

or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree, or an LL.M. in a field related to this position that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. Note: Transcripts are required.

OR, Combination of Specialized Experience and Education: Equivalent combination of successfully completed graduate education (beyond the first two graduate years or 36 semester hours) and specialized experience to meet the total experience requirements. The education portion must include graduate courses that demonstrates the knowledge, skills, and abilities necessary to do the work of the position. Note: Transcripts are required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S.

Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

Kathy.Carroll@va.gov · 813-503-7921

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $50460 – $97087/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-13.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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