West Palm Beach VA is looking for Visual Information Specialist in the Medical Media Section for the Associate Director, Resources, organizationally identified as the Office of Strategic Communications and Marketing Service. The service handles public affairs, media, community relations, marketing, outreach, stakeholder relations, special events, members of the media, local, state, and federal officials, veteran service organizations, community groups and the public.
This position is located at the West Palm Beach VA Health Care System that serves over 60,000 Veterans residing in a seven-county area. The mission of the West Palm Beach VA Health Care System is to be the benchmark of excellence and value in healthcare by providing exemplary services that are both patient centered, and evidence based. Care is delivered by engaged, collaborative teams in an integrated environment that supports learning, discovery, and continuous improvement.
The Visual Information Specialist primary responsibilities in graphic design, audiovisual production, video production, web content, social media, reproduction and desktop publishing for the West Palm Beach VA Healthcare System and its affiliates. At times, work may support higher level VA entities such as other healthcare systems, VISN and National.
Additional Duties Include But Not Limited To: Coordinates, plans, maintains, promotes, designs, and produces computer-designed print, electronic visual information material, video, and photographically enhanced media for targeted audiences (i.e., Veteran patients, medical students, staff, and stakeholders).
Responsible for editing, publishing, and monitoring submissions from facility contributors to ensure their grammatical and structural correctness as well as compliance with Federal, VA and Healthcare System mandates, policies, and procedures.
Selecting the appropriate format or medium for execution, suggesting illustrations for incorporation, designing layout, and converting the result to a finished product suitable for reproduction, web content, social media & electronic or print distribution. Coordinates, analyzes, and reports all visual media production data to the Medical Media Supervisor.
Prepares the arrangement or layout for graphic design projects by acquiring enough information about the subject to present it accurately as well as aesthetically. Prepares original and updated layouts conceived and or designed by others. Applies a technical knowledge and skill in laying out the work according to the specifications received. Meets with the author or project creator to learn the specific informational objectives of the project.
Makes decisions and determines the most appropriate format and medium based on final reproduction, deadlines, requestor's use, available time, and resources. Applies substantial subject matter knowledge to layout illustrations that not only depict but also interpret the meaning or purpose of the subject matter involved. Transforms spoken or written descriptions of items, processes, issues, or events into illustrations without benefit of existing pictures, models, or diagrams.
When no visual models or samples are available, the illustrator may dissect, disassemble, or reconstruct items to translate information into an original illustration.
Designs visual products such as photographs, illustrations, diagrams, graphs, models, slides, charts, brochures, newsletters, flyers, publications, exhibits, web content, social media content, live or video recorded speeches or lectures, multimedia computer presentations presented over the WWW, and other means of communication.
Visual subject matter may be printed and/or compiled in computer files/applications that may include text, photographs, illustrations, diagrams, graphs, objects, models, slides, and charts. Develops and designs visual products for high level briefings of officials within and outside the organization. Prepares final graphic product to be publishable according to 508 guidelines on the web or for distribution electronically.
Utilizes Computer Graphics to execute and design illustrations. Executes illustrations that involve themes or subjects that are already established. Illustrators apply knowledge and skill to produce work according to detailed specifications. Utilizes a variety of art media, methods, techniques, and materials in the design and execution of illustrations. Illustrators plan and lay out technical details necessary to produce aesthetically composed illustrations.
Develops original illustrations that present ideas or images and evoke responses from viewers. Evaluates the advantages and/or limitations of utilizing art media, methods technologies, and materials in the layout and execution of illustrations based upon this evaluation makes and implements design decisions. Provides technical assistance and advice on design issues to clients, managers, and other employees.
Work Schedule: Monday through Friday, 8:00 am to 4:30 pm, with rotating tours of duty as needed to include nights and weekends. Virtual: This is not a virtual position. Position Description/PD#: Visual Information Specialist/PD02789A Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Kathryn.Miller1@va.gov · 1-407-631-8452
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $79533 – $103399/yr.
This position requires a Other security clearance.
Applications close on 2026-09-25.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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