This Voluntary Services Specialist is a member of the VA Center for development and Civic Engagement (CDCE) will be responsible for the Veteran's physical and mental well-being and social development. The program primary responsibility to include recruiting / training new volunteers, annual volunteer training and scheduling patient trips for Veterans Transportation Network (DAV/VTN) program, Coordinating Compassionate Contact Corps Program, Project Healing Waters.
Major Duties: the incumbent has a knowledge of the basic principles, practices, concepts, and methods used in Voluntary Service management. Knowledge of the mission, vision, and goals of CDCE/Voluntary Service and its function within the medical center including knowledge of Veteran Service Organization's role to the CDCE/VAVS program.
Ability to apply this knowledge in communicating with the community and potential volunteers to engage their interest in volunteering to support Veterans' programs and services. Knowledge of records management, Microsoft Word, Microsoft Excel, Microsoft Power Point, Voluntary Services System (VSS) and any related or subsequent databases or programs, and VATAS and any subsequent employee timekeeping databases or programs.
the incumbent will perform the duties outlined in the target grade position description but will not be expected to have the extensive knowledge of complex pertinent laws, regulations, policies and precedents that the FPL Factor 1 requires. Work will be reviewed during and after completion to evaluate adequacy of methods, procedures, and results; ability to apply skills and knowledge to routine and non-routine assignment; and adherence to basic policy and instructions.
As satisfactory progress is made in those aspects of the work for which the incumbent receives guidance and training, supervisory controls will be lessened in line with the incumbents proven knowledge, skills, and abilities. The incumbent assists in all aspects of the development, coordination, and management of the Center of Development and Civic Engagement (CDCE) Office and is responsible for independent management of specific programs or portions of larger programs.
This includes, but is not limited to, planning, establishing and implementing policy, developing program goals and objectives, managing, evaluating, and coordinating (internal and external resources of assigned areas).
The mission of the VA Center for Development & Civic Engagement (CDCE) is to strategically integrate volunteers, donations, and community partners into VA operations to supplement and sustain the care and services provided to Veterans, their families, and caregivers. This position also is a government purchase card holder. Work Schedule: Monday - Friday; 7:00am - 3:30pm Virtual: This is not a virtual position.
Position Description/PD#: Voluntary Services Specialist/PD99853S Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Preferred Experience: experience as volunteer and/or working with volunteers, experience with computerized programming, experience with scheduling (programs, patients, trips), experience with budget/fiscal functions of program and/or purchase card, experience coordinating events/programs.
Physical Requirements: Work is moderately sedentary, although considerably variable. It requires a fair amount of standing, sometimes for long periods, walking, climbing stairs, and bending. Work may require some heavy to moderate lifting, transporting of materials, equipment and supplies for special events and other programs. Due to the diverse nature and scope of the work, it may require occasionally working in extreme temperatures (hot or cold).
Driving or riding in a vehicle is also required on a routine basis to provide coverage, trainings, or other support at off-site clinics; attend outside community meetings; and support special events. Travel may also occur in support of outreach events and conferences.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Jessica.Ireland1@va.gov · 812-657-0717
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $50460 – $97087/yr.
Applications close on 2026-10-27.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-23 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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