Performs accounts receivable and collection activities within an Indian Health Service Business Office by reviewing and maintaining patient accounts, processing adjustments and supporting documentation, and following up on outstanding balances to ensure timely and accurate collection of payments for healthcare services. Positions are available in Shiprock, NM; Red Mesa, AZ; and Bloomfield, NM. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R.
37.5 (2021).
Reviews patient accounts, makes adjustments, and resolves account discrepancies. Examines claims, bills, and payment documentation for accuracy and compliance. Follows up on delinquent accounts with patients and third-party payers. Maintains account records and documentation of collection activities. Prepares accounts receivable reports and identifies discrepancies for resolution.
Prepares and maintains documentation related to patient accounts and refers issues to the Supervisory Health System Specialist/Business Office Manager for disposition.
If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
brooklynne.cooke@ihs.gov · 505-722-1415 X71415
This position is with Indian Health Service, Department of Health and Human Services.
The posted pay range is $40736 – $59031/yr.
This position requires a Other security clearance.
Applications close on 2026-10-08.
There are 3 openings for this position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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