Advanced Medical Support Assistants (AMSA) assigned to transplant section of the Specialty Medicine Service at grade GS-6. The AMSA are responsible for performing a variety of administrative and clerical duties while is the liaison between the nursing staff, social workers, clinics/labs/operating room, and physicians in their assigned area. The AMSA corresponds with both internal and external customers. and customers
The incumbent serves as an Advanced Medical Support Assistant (AMSA) in transplant who is responsible for assistance to Veterans providing a smooth process for the management of his/her appointments as well as support work in connection with the care and treatment given to the Veterans by performing a variety of support duties that facilitate the work of an interdisciplinary coordinated care delivery for specialty care, working in collaboration with the appropriate clinic, develops and maintains effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies.
Duties include, but are not limited to: Work that requires a practical knowledge of computerized data entry and information processing systems, Setting priorities and deadlines, participating and providing input in problem solving on operational issues or procedures in team meetings, Performing administrative follow up actions; Evaluating patient information and clinic schedule lists to determine whether a patient is vested; Educating providers about shared patients who may be receiving care at multiple VA's or in the community, the medical facility's organization and services, rules and regulations governing eligibility and treatment, practical knowledge of the standard procedures, medical records, medical terminology, VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional Work Schedule: Monday - Friday 7:30 - 4pm Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases.When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 70197-F Permanent Change of Station (PCS): Not Authorized
Note: There is no substitution of education for experience at this grade level.
Tymeke.Howell@va.gov · (202) 351-1238
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $50168 – $65219/yr.
Applications close on 2026-09-01.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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