This incumbent serves as a Business Analyst within the Analytics Center of Excellence (COE), U.S. Consumer Product Safety Commission (CPSC). The Business Analyst drives modernization by transforming complex data and business needs into actionable insights and requirements.
Through AI/ML innovation, cloud-native tools, and cross-functional collaboration, this role strengthens CPSC's analytical ecosystem and empowers data-driven decisions that protect consumers from product-related risks.
The position is officially titled Management and Program Analyst (Artificial Intelligence). The working/organizational title of this position is Business Analyst. The Business Analyst improves how CPSC operates by understanding business needs, analyzing data, and translating those needs into clear requirements for a variety of solutions (e.g., technology, automation, business process re-engineering, training, etc.).
This position is responsible for establishing the requirements for complex technical initiatives that support the CPSC's mission and enterprise modernization goals. The Business Analyst collaborates with stakeholders to define a project's scope, technical and functional requirements, and success criteria. The Business Analyst will: Meet with stakeholders to learn goals, pain points, and current processes.
Lead requirements gathering specifically for Artificial Intelligence (AI)/Machine Learning (ML)-enabled products, including model objectives, training data needs, performance thresholds, evaluation metrics, and human-in-the-loop requirements. This includes developing user stories, acceptance criteria, and process mapping. Develop functional and non-functional requirements for systems incorporating machine learning, natural language processing, or predictive analytics.
Partner with data engineers, data scientists, IT specialists, and program managers to define data ingestion, labeling, feature engineering, and data quality requirements that support ML model development. Analyze data suitability for algorithmic use and identify data biases, gaps, or limitations. Support solution design: Work with product, engineering, and business partners to ensure proposed solutions will solve the problem.
Participate in model documentation, reproducibility reviews, model cards, and versioning under agency AI governance processes. Ensure AI/ML solutions align with EO 14110 (Safe, Secure, Trustworthy AI), OMB M-24-10, GAO's AI Accountability Framework, and CPSC's data governance policies. Implement human-centered and values-driven AI design, incorporating transparency and responsible use principles.
Facilitates stakeholder alignment through regular briefings, status updates, and decision-support materials. Prepares and presents project reports, risk assessments, and performance dashboards to ensure transparency and accountability. Monitor deployed AI/ML solutions for performance drift, data pipeline failures, bias reemergence, or security vulnerabilities.
Assess organizational readiness for AI integration and lead stakeholder engagement to ensure alignment with mission needs. Identify business process changes required for safe and effective AI deployment, including training needs and change-management considerations. Perform additional duties as assigned in support of the CPSC's mission and operational objectives.
This position does not have a mandatory education requirement. There is no substitution for specialized experience at this grade level.
CPSC offers a comprehensive benefits package that includes: paid vacation, sick leave, 11 paid holidays per year, life and health insurance, Long Term Care insurance, dental and vision insurance, flexible spending account program, and retirement savings and investment plan similar to 401(k) (Thrift Savings Plan).
CPSC also offers a broad array of work-life flexibilities and services to employees such as, flexible work schedules, transit subsidies, fitness center, and employee assistance and wellness programs.
Full federal benefits details →
This position is with Consumer Product Safety Commission, Other Agencies and Independent Organizations.
The posted pay range is $102415 – $158322/yr.
This position is eligible for telework.
Applications close on 2026-09-11.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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