Business Operations Manager

Washington Headquarters Services · Department of Defense

📍 Pentagon, Arlington, Virginia 💰 $169279 – $197200/yr 🏠 Telework eligible

Quick Facts

Hiring Agency: Washington Headquarters Services
Department: Department of Defense
Location: Pentagon, Arlington, Virginia
Salary: $169279 – $197200/yr
Hiring Path: Fed Internal Search
Number of Openings: 1
Telework Eligible: Yes
Security Clearance: Sensitive Compartmented Information
Date Posted: 2026-09-04
Application Deadline: 2026-09-14

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Job Summary

This position is located in the Immediate Office (IO) of the Director, Washington Headquarters Services (WHS) and serves as the Business Operations Manager in support of the Director and Deputy Director. The incumbent is considered a recognized authority on the full spectrum of WHS operational issues.

Key Responsibilities

Incumbent typical work assignments may include the following: Serves as Business Operations Manager and Senior Advisor, providing executive-level program management, controlling administrative actions and resource execution, and advising the WHS Director and Deputy Director on complex, cross-functional organizational and operational issues.

Exercises full supervisory and personnel management responsibilities, directing a professional staff by assigning workloads, evaluating performance (DPMAP/EPAT), resolving complaints, identifying training needs, and fostering a high-performance, EEO-compliant environment.

Directs day-to-day business operations and executive correspondence, utilizing the Correspondence and Task Management System (CATMS) to track suspenses, providing quality control for decision instruments and briefing packages submitted to the Secretary of War (SecWar), DA&M, and WHS leadership in accordance with DoD Manual 5110.04.

Leads business process re-engineering and continuous process improvement initiatives, applying advanced qualitative and quantitative methodologies to evaluate program effectiveness, optimize the use of limited resources across the Planning, Programming, Budgeting, and Execution (PPBE) lifecycle, and generate innovative workflow solutions.

Develops and enforces administrative and operational policies, overseeing official records management (NARA compliance), time and attendance (DAI), and property accountability, while representing WHS in executive-level working groups to resolve contentious issues and integrate organizational goals.

Requirements & Education

Education cannot be substituted for experience.

Contact

whs.job.application.assistance@mail.mil

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Washington Headquarters Services, Department of Defense.

What is the salary for this position?

The posted pay range is $169279 – $197200/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Sensitive Compartmented Information security clearance.

What is the application deadline?

Applications close on 2026-09-14.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.