As the Chief Risk Officer, you will function as principal advisor to the Comptroller on OCC's enterprise-wide risks and the alignment of the agency's risk profile to its risk appetite. You will establish, lead, and continuously improve enterprise-wide risk management, governance, internal oversight programs, including internal control procedures and operations, evaluating control coverage and effectiveness, and maintaining related issues.
As the Chief Risk Officer, you will: Be responsible for the development and administration of the system of policies, procedures, segregation of duties among business lines, authorization limits, and automated controls that prevent, detect, and correct operational, process, and compliance failures. Provide recommendations on risk appetite to executive management for approval.
Codify key internal processes, quantify residual risk (system failure, human error, control gaps), and drive remediation so that day-to-day operations remain reliable and aligned with mandate objectives. Ensure business units regularly evaluate their own controls; validate those assessments through independent testing and continuous monitoring; and escalate weaknesses.
Model how exogenous shocks (cyber-attacks, economic disruptions, bank failures, geopolitical events, technology outages, key-person loss, etc.) could impair the organization's ability to deliver its mandate and quantify the internal control and operational responses required.
Define leading metrics, in coordination with Treasury Department, on control effectiveness, process integrity, compliance adherence, and vulnerability to external events; escalate breaches and trigger pre-agreed response plans. Ensure the organization can continue critical mandate-related activities under severe internal failures or exogenous disruptions; test recovery strategies, alternative processes, and decision-making protocols.
Provide clear, forward-looking reporting on how well internal controls are protecting the mandate and how exogenous risks could still threaten it; recommend changes to risk appetite, resource allocation, or control investment so that residual risk remains within approved tolerance. Report out on findings as necessary to executive leadership and Treasury Department. Oversee the appeals office for independent review of examination decisions.
Investigate, troubleshoot, and respond to complaints and inquiries regarding appeals. Lead the Customer Assistance Group (CAG) to ensure non-biased assistance with problem resolution for national bank customers. Lead, motivate and develop a staff of employees. Monitor the progress of assignments and evaluate training/developmental needs. Assess, evaluate and provide input to performance evaluations.
Recommend personnel decisions regarding hiring, promotions, adverse action, etc.
Education cannot be used to qualify for this position.
Melissa.Talavera@occ.treas.gov · 202-649-6673
This position is with Office of the Comptroller of the Currency, Department of the Treasury.
The posted pay range is $176282 – $319800/yr.
This position is eligible for telework.
This position requires a Top Secret security clearance.
Applications close on 2026-10-05.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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