A Clinical Laboratory Scientist (Quality Manager) facilitates team processes by working in collaboration with team members to ensure that tasks, priorities, goals, needs, and achievements are coordinated with management. Provides authoritative consultative services to management at all levels of the organization as it applies to quality management in a clinical laboratory setting.
Maintains a laboratory performance improvement program and ensures monitoring of components and customer feedback.
Total Rewards of a Allied Health Professional The CLS (Quality Manager) serves as a consultant, facilitator, trainer, and technical advisor to staff at all levels to ensure facility compliance with clinical laboratory accreditation and regulatory standards that include, but are not limited to, Joint Commission (JC), College of American Pathologists (CAP), and the Office of the Inspector General (OIG).
The CLS ensures the laboratory maintains continuous readiness and supports the organization's performance improvement and patient safety programs. The CLS maintains a laboratory performance improvement program, ensures monitoring of components and customer feedback, and interacts with management officials and organizations involved in inter- laboratory quality assurance and proficiency testing.
This individual develops, implements, and performs quality management policy review. The CLS advises lab management on quality management concerns that could impact other services and assists with the necessary follow ups. The CLS identifies current lab functions needing improvement and develops a plan with associated individuals to implement change and monitor improvement.
The CLS uses comprehensive knowledge for statistical evaluation and analysis and understands laboratory operations and the laboratory's relationship to the organization. The CLS follows laboratory quality control/assurance practices based on policies, procedures, and principles.
The individual evaluates and implements new techniques and procedures to address laboratory quality including development of validation plans in terms of equipment, method comparison, and establishment of reference intervals using statistical methods and theoretical knowledge. The CLS provides oversight, guidance, and advice to develop required quality assurance monitors and focused reviews.
This individual provides consultative services for laboratory-related root cause analysis, health care failure mode effect analysis, and sentinel events and develops action plans and outcome measures. The CLS establishes processes to monitor compliance with policies, identify patterns and/or trends, and ensure findings from quality management activities and performance improvement initiatives are used to redesign systems to improve quality.
The CLS implements surveillance procedures to monitor variables that affect quality of services. The CLS is skilled in evaluating, interpreting, and teaching others to use quality control procedures and implement corrective actions. - Applies policies, precedents, regulatory, licensing, and accrediting requirements to establish and monitor appropriate reference laboratories utilized at WTVAHCS.
- Assists supervisor in ensuring compliance with rules and regulations of assorted regulatory agencies such as CAP, The Joint Commission, and OSHA. Coordinates quality control activities and proficiency testing program with the supervisor. - Researches qualitative and quantitative methods. Performs statistical analysis on quality control and quality assurance monitors.
Duties continued in Education Section Work Schedule: Monday - Friday, 8 AM - 4:30 PM Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
This will be considered on an individual basis and is at the discretion of the hiring manager to request. Medical Center Director approval is required before this can be offered. Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). This will be considered on an individual basis and is at the discretion of the hiring manager to request.
Medical Center Director approval is required before this can be offered. Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #:53947-F Permanent Change of Station (PCS): Not Authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application. NOTE: If your school was accredited by a body recognized by the US Dept. of Education at the time of graduation but is no longer listed on the US Dept.
of Education website, you must provide documentation of accreditation with your application packet. Duties Continued: - Identifies, defines, and resolves issues associated with complex aspects of the collected data - Provides authoritative representation and interaction with management officials, test reagent and instrumentation manufacturers, and with organizations involved in inter-laboratory quality assurance and proficiency testing.
- Serves as a primary source of information for maintaining current instrumentation. Evaluates new and evolving developments in laboratory instrumentation and automation. - Prepares procedure manuals and reports, maintains records, SDS, supplies/inventory, student activities, and administrative information. Prepares and presents work-related information to supervisor. - Coordinates employee training in the methods and techniques of the appropriate laboratory areas.
- Provides administrative support as needed to include file maintenance and timekeeping duties. - Develops and updates technical policies and procedure manuals. - Works with laboratory COR to validate invoices for the section to ensure accurate and timely payments. - Maintains effective interdepartmental relations with other services to accomplish medical center goals.
- Ensures monthly Quality indicators, data spreadsheets, tracking/trending analysis of quality data, and resolution of workgroup issue tasks are performed timely. - Maintains a laboratory quality improvement system and ensures monitoring of components and customer feedback.???????
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $111353 – $144762/yr.
Applications close on 2026-11-06.
This position is open under the 'Fed Competitive' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-28 · Not affiliated with or endorsed by OPM or USAJOBS.gov
Apply on official site →