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Club Operations Assistant

Pacific Air Forces · Department of the Air Force
📍 Osan, South Korea 💰 $16.5 – $16.5/hr

Quick Facts

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Job Summary

About the position: This position is Non Appropriated Fund (NAF) and is located at the 51st Force Support Squadron Club. The primary purpose of this position is to provide support and assists the Club Manager in the economic and efficient operation of the club. This is a Flexible category position; guaranteed 0 hours per week but may work up to 40 hours a week (depending on the needs of the facility). Incentives, LQA, and PCS are NOT authorized for this recruitment.

Key Responsibilities

Monitors operations of a club or assigned club area, normally during absence of the club manager and/or assistant manager, and normally at night or on weekends. Responsible for the issue, receipt, and control of cash. Makes unscheduled cash counts. Prepares reports of significant occurrences during the shift. Assures patron satisfaction by resolving complaints and other customer issues. Inspects and secures facility at the end of the shift.

Maintains and enforces security for funds, merchandise, supplies, equipment and property in accordance with directives and regulations. Must be alert to alcohol abuse and take appropriate action. Ensures an efficient dining operations in accordance with regulations and procedures. Must promote good patron relationship and enhance the image of the restaurant. Supports the Manager in the oversight of the night operations and provides instructions and guidance to staff members.

Ensures the patrons receive courteous efficient service. Works with Cooks, Waiter/Waitress, Cashiers and other to ensure that the night operations run smooth. May assist staff members to provide faster service to patrons. Schedules employees and ensures adequate manning for routine operations. Ensures that all personnel are fully utilized, call in or release unnecessary personnel as the situation warrants to ensure effective labor cost.

Inspects dining room facilities and employees: appearance of employees is observed, and particular attention is given to dress and cleanliness. Ensures that cashiers are following the cash handling procedures. Occasionally makes unscheduled cash counts. Evaluates employees on a timely manner. Maintaining accurate accounts and records. Prepares a report of all significant occurrences/incidents during shift (e.g. personnel/staffing problems, equipment break down or repair).

Identifies and resolves problems that may arise. Ensures that a thorough and comprehensive safety program is enforced. Participates in creating and promoting effective programs activities. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise.

Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as assigned.

If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13094324

Requirements & Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution in order to qualify. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.

It is your responsibility to provide such evidence when applying.

Contact

OsanNAFHRO@us.af.mil

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Pacific Air Forces, Department of the Air Force.

What is the salary for this position?

The posted pay range is $16.5 – $16.5/hr.

What security clearance is required?

This position requires a Confidential security clearance.

What is the application deadline?

Applications close on 2026-10-28.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-21 · Not affiliated with or endorsed by OPM or USAJOBS.gov

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