Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Immediate Office of the EAC, Workforce Care Directorate, Strategic Communications and Business Operations Division. Location: Negotiable after your selection. (Must report to a CBP Facility) Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.
The position serves as a Communications Specialist, responsible for managing and advising on CBP Workforce Care communications programs, developing and evaluating internal and external communications strategies and materials, and advising leadership on workforce well-being initiatives and services. This position starts at a salary of $106,437.00 (GS-13, Step 1) to $138,370.00 (GS-13, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area.
If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. Typical duties include: Developing communication plans, strategies, messages, and products to support CBP Workforce Care programs, agency-wide initiatives, and nationwide workforce engagement.
Managing internal and external communications through appropriate channels, including newsletters, email notifications, leadership messages, websites, social media, and CBP-wide messaging platforms. Collaborating with program managers, subject matter experts, leadership, and internal and external stakeholders to gather, coordinate, and disseminate accurate, timely, and audience-appropriate information.
Executing integrated communications projects and outreach activities to promote workforce care programs, identify communication gaps, improve accessibility, and increase employee awareness of available resources.
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity.
Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707.
Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs.
To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Please upload your resume under the "Resume" document type. Any other relevant supporting documents should be uploaded under their appropriate document types as mentioned above. Only resumes up to a total of two pages will be accepted.
Applicants with resumes exceeding two pages will be removed from consideration. Do not submit documents as a PDF Portfolios.
Full federal benefits details →
cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722
This position is with Customs and Border Protection, Department of Homeland Security.
The posted pay range is $106437 – $138370/yr.
Applications close on 2026-11-03.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-28 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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