This position is responsible for establishing and managing communications plans that identify target audiences, appropriate messages, activities, and resources needed for effective communication, and effective communications plan for change management, incorporate multiple channels to manage expectations and disseminate project progress.
Duties will include, but are not limited to: Leads implementation of My HealtheVet and Secure Messaging programs. Develops and manages communication and outreach plans. Coordinates My HealtheVet training for Veterans and employees. Assesses training and educational needs to support program goals. Develops and updates facility implementation plans and strategies. Monitors program performance and reports progress to leadership.
Analyzes utilization data, participation trends, and customer needs. Recommends solutions to improve program effectiveness and engagement. Designs and executes marketing and promotional campaigns. Develops articles, brochures, presentations, and multimedia materials. Maintains web content and social media communication activities. Delivers presentations to staff, Veterans, caregivers, and community groups. Serves as liaison with VISN and national program offices.
Manages multiple projects, priorities, and deadlines simultaneously. Collaborates with clinical and administrative stakeholders to improve workflows and support program objectives Work Schedule: Monday thru Friday 7:30-4:00 Telework: AD-HOC Virtual: This is not a virtual position. Position Description/PD#: Communications Specialist/PD801960 Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Authorized.
Permanent Change of Station (PCS): Not Authorized.
There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
jovita.murphy@va.gov · 253-583-3850
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $74678 – $97087/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-10-26.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-22 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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