About the Position: Serves as a Contact Representative, a beneficiary advocate and advisor providing service and assistance to Military Health System beneficiaries in understanding and obtaining benefits via the TRICARE program. Serves as a Beneficiary Counseling and Assistance Coordinator and Debt Collection Assistance Officer. This is a Direct Hire Solicitation
Key Responsibilities
Investigate claim issues in accordance with the debt collection program guidelines.
Requirements & Education
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Frequently Asked Questions
Which agency is hiring for this position?
This position is with Military Treatment Facilities under DHA, Department of Defense.
What is the salary for this position?
The posted pay range is $47738 – $62057/yr.
What is the application deadline?
Applications close on 2026-10-19.
Who is eligible to apply?
This position is open under the 'Public' hiring path.
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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-16 · Not affiliated with or endorsed by OPM or USAJOBS.gov