This position is located within the Department of Health and Human Services (DHHS), Office of the Secretary (OS), under the Office of the Assistant Secretary for Administration (ASA), Program Support Center (PSC), and Office of Operations and Management (OM). The ASA performs administrative management functions for the Secretary, excluding financial and information resources management, and provides leadership, oversight, and direction for PSC activities.
ABOUT THE POSITION The purpose of this position is for the incumbent to serve as the PSC Deputy Director, Operations and Management, providing leadership and direction on all PSC operations, management, and budget matters.
The incumbent provides direction and comprehensive advisory services to the PSC Director, PSC Deputy Director, Service Portfolio Directors, managers, supervisors, and staff on PSC mission support policy and associated activities that enable the execution of PSC's mission.
The incumbent further provides overall direction and supervision of the professional and contract staff of PSC who formulate management, administrative, and operational policy for PSC entities and leads the organization's mission support activities. The incumbent makes authoritative recommendations, exercises professional judgment, and directs programs and initiatives.
The PSC Deputy Director, Operations and Management reports to the Deputy Assistant Secretary (DAS) for Administration, PSC Director.
The Deputy Director, Operations and Management is delegated responsibility for overall PSC policy development, management, and execution of the PSC mission support functions, such as human capital; training; employee engagement; information technology (IT); budget and finance; travel; communications; acquisitions/contracts; quality management; business process improvement; records management (RM); and other administrative programs.
The PSC Deputy Director, Operations and Management oversees a large, multi-faceted team and requires a leader with core executive skills to successfully lead the administrative and management demands of PSC, an organization with an annual budget of approximately $700 million, 500+ federal full-time equivalent employees (FTEs), and 1300+ federal contract staff.
Provides financial management oversight of resources totaling nearly $700 million funded via the HHS Services and Supply Fund. Oversees the day-to-day operations, including funding contracts, staff travel, and miscellaneous obligations in accordance with Department policy and appropriations law. Leads PSC service areas through the full lifecycle of the appropriation process. Develops the PSC annual budget request and coordinates responses to ASA budget data calls.
Liaises with the Office of the Assistant Secretary for Financial Resources (ASFR) to provide necessary budget information to execute PSC's annual spend plan. Coordinates the requests for quarterly funding allocations and ensures obligation of PSC funding to support service area needs. Assists in developing plans, forecasts, and trends to optimize the execution of PSC's spending. Educates and trains supervisors and managers on budget processes and procedures.
Leads PSC's human capital effort, coordinating with the ASA Office of Human Resources. Responsible for developing the human capital strategy and staffing plan for PSC. Strategically prioritizes backfilling vacancies and maintains PSC's table of organization. Monitors HR systems for accurate data. Manages PSC employee performance, awards, and training. Candidate serves as the lead for employee labor relations and reasonable accommodation.
Oversees PSC technology investments and capital planning and investment control (CPIC) processes, ensuring alignment with the ASA Office of the Chief Information Officer (OCIO) technology policies and procedures. Oversees the development and execution of the PSC IT Strategic Plan. Manages special IT projects and IT systems through the full lifecycle process. Manages the development and operations of the PSC owned systems and applications.
Establishes the PSC IT governance framework and associated policies and procedures. Oversees the work of PSC IT staff, IT system owners (SO), system security and privacy officers (SSPO), and compliance with the Federal Information Security Management Act (FISMA). Coordinates on management of over 20 PSC systems with the respective service area director/business owner.
Ensures participation and adequate resources are available for IT audits and IT remediation activities related to PSC system breaches. Liaises with the ASA Chief Information Security Officer (CISO), HHS Office of Inspector General (OIG), and other stakeholders to ensure PSC compliance with FISMA and the Federal Information Technology Acquisition Reform Act (FITARA).
Breanna.Stewart@hhs.gov · (202) 969-3583
This position is with Program Support Center, Department of Health and Human Services.
The posted pay range is $151661 – $228000/yr.
This position is eligible for telework.
This position requires a Top Secret security clearance.
Applications close on 2026-10-01.
This position is open under the 'Fed Competitive' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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