Joining the Secret Service, Office of the Director, Office of Equal Employment Opportunity and Conflict Resolution will allow you to support agency-wide Equal Employment Opportunity (EEO) initiatives that promote employee enrichment, resolve workplace conflicts, and ensure compliance with federal equal employment opportunity requirements. For definitions of terms found in this announcement, please click here.
The selectee will serve as a Equal Employment Specialist in the Office of the Director, Office of Equal Employment Opportunity and Conflict Resolution. Typical work assignments include: Independently researching, interpreting, and applying complex federal EEO statutes, regulations, and directives to sensitive matters, and conducting advanced analysis of conflicting testimony, multiple claims, and systemic issues.
Preparing technical analyses and recommendations, assessing complaint trends and workplace barriers, and evaluating the accuracy of case documents and regulatory correspondence. Updating and maintaining accurate information in electronic systems and databases to track EEO complaint activity, and maintaining complaint files in accordance with all statutory, regulatory, and policy requirements.
Assisting with preparing special reports, studies, and correspondence for the EEO Complaints Program in response to inquiries from leadership, management, and external oversight entities. Assisting with providing advice and guidance to managers, supervisors, employees, and applicants on procedural EEO complaints issues by interpreting labor laws and agency policies.
Educating the workforce on legal responsibilities, identifying problems in the complaints process, and advising on solutions to address issues that lead to complaints. Conducting informal EEO counseling for complex or sensitive cases by interviewing parties, collecting data, and assessing conflicting statements to identify claims and issues. Communicating regulatory requirements, EEO rights, and resolution options to management and employees.
Apply for this exciting opportunity to impact the vision of the Secret Service by planning, developing, and implementing agency-wide guidance, programs and procedures which impact the well-being and enrichment of employees within the U.S. Secret Service.
For positions with an education requirement, or if you are qualifying for a position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. Unofficial transcripts will be accepted that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. An official transcript will be required if you are selected.
DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
This position is with U.S. Secret Service, Department of Homeland Security.
The posted pay range is $85447 – $133142/yr.
This position requires a Top Secret security clearance.
Applications close on 2026-11-03.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-29 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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