This position is located in a Consolidated Patient Account Center (CPAC) with the incumbent serving as a Database Manager. The CPAC is a regionally consolidated business entity established to enhance revenue operations throughout the VHA network by standardization and consolidation of functions, and the integration of VHA and industry best practices.
Major Duties: Reviews, analyzes, and evaluates billing and collection activity data. Identifies trends, patterns, deviations, and errors; develops corrective actions to improve productivity and operational effectiveness. Monitors, reviews, and evaluates system error reports from payers, the Austin Automation Center, and other sources. Maintains control over and reports on software patch implementation.
Serves as a liaison with Information Resource Management (IRM), the appropriate office(s), and other stakeholders. Creates and maintains database files used to monitor and report on a wide range of system-related activities. Prepares recurring and ad hoc management reports on billing and collection activities. Performs other duties as assigned.
Work Schedule: Monday - Friday; 8:00am - 4:30pm Compressed/Flexible: May be discussed to meet the needs of the agency Telework: This position may be authorized for ad-hoc telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.
Position Description/PD#: Financial Administration Specialist - Database Manager/PD34149A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
shalita.oliver@va.gov · (919) 672-1636
This position is with Immediate Office of the Assistant Secretary for Human Resources and Administration, Department of Veterans Affairs.
The posted pay range is $62972 – $81868/yr.
This position is eligible for telework.
Applications close on 2026-10-28.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-20 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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