About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Lodging Facility on Elmendorf. Regular Full-Time employees have a regular and continuous work schedule of at least 0 hours per week to a maximum of 35 hours per week. You are eligible for the following benefits and compensation: Health and Life Insurance, Awards, Leave, Retirement, 401K, Overtime Pay, Workers' Compensation, Shift Differential, Sunday Premium Pay and Holiday Pay.
Responsible for the efficient and economical operation of the Lodging Guest Reception, which includes both reservations and front desk operations. Accepts requests for reservations - group and individual, according to space availability. Orders and issues nonavailability numbers when adequate quarters are not available and assigns eligible TDY travelers to commercial contract quarters.
Registers and assigns rooms to guests, issues room keys, and may escort guests to rooms when called for. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.
Maintains daily quarters occupancy and current checkout list; acts on special requests from guests for service; operates a telephone system for guest use; ensures the availability of information on local area dining, lodging, and tourism is available for guests; provides emergency notification for guests; ensures that personal belongings deposited by the guest, or found, are safeguarded; ensures a night audit is performed daily.
Ensures cleanliness of lobby and reception area. Maintains the retail sales inventory comprised of sundry and beverage items available for patron purchase. As time permits, performs non-supervisory duties as Guest Service Representative in the lodging guest reception unit. Implements corrective actions within authority to resolve work problems. Recommends solutions to staffing problems, work operations, etc., as appropriate to other supervisors.
Supports and explains management programs to subordinates. Plans, establishes and schedules leave; sets performance standards; selects the most suitable applicants for vacancies, determines performance ratings and training needs; and prepares and recommends disciplinary actions. Advises and counsels workers on how to improve their performance, and explains new work techniques.
Investigates grievances and complaints; resolves them informally, notifying supervisors of those of sufficient importance or seriousness. Required to drive to lodging buildings to inspect common areas and grounds maintenance. Performs other related duties as assigned. This is a drug testing position.
The incumbent is subject to random testing If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13101900
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
This position is with Pacific Air Forces, Department of the Air Force.
The posted pay range is $25 – $32/hr.
Applications close on 2026-11-13.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-27 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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