The position is located at the West Texas VA Health Care System (WTVAHCS) in Big Spring, Texas. This position serves as a Program Support Assistant providing support to the Office of the Deputy, Associate Director, Patient Care Services (DADPCS) and as directed by the DADPCS will provide support to Education Service, Extended Care, Ambulatory Care, and the DADPCS.
Major duties include, but are not limited to: The incumbent is responsible for assisting the DADPCS and as directed by the DADPCS will provide support with personnel management functions in recruitment and staffing, incentive awards, employee relations, and training.
Maintains files and a filing system appropriate for use in VA with ability to maintain suspense files or retrieval systems in order to follow-up on correspondence or reports due to the VISN 17, VACO Controlled Correspondence Department and to Veterans, as well as other government and community agencies.
Uses computerized programs, such as Microsoft Word, Excel, Outlook, Visio; CONCUR to electronically make travel requests and submit travel vouchers; VISTA (Veterans Health Information and Technology Architecture) to electronically process requests for services (2237s) and purchase orders (1358s); and VATAS (Veterans Affairs Time and Attendance System) to electronically perform timekeeping duties. Prepares work orders.
Serves as Fund Control Point Clerk by processing 2237's and serves as General Government Purchase Card holder. Provides the budgeting and financial management for the service. Serves as Talent Management System (TMS) Administrator, Personal Identification Verification (PIV) Sponsor, Travel Champion, ADPAC and Timekeeper.
Assists the DADPCS and as directed by the DADPCS will provide support by performing clerical and administrative support work which consist of the following duties: Processes incoming and outgoing materials such as correspondence, reports, emails, memoranda, and other forms of written communication.
Edits letters, composes letters and reports, reviews correspondence for accuracy and completeness, prepares public presentation outlines, develops standard or form letters, replies to inquiries and consolidates/coordinates submittals of information. Researches files and assembles background information about incoming material prior to referral. Serves as a recorder for committees relevant to the DADPCS.
Reviews charts and tracks a variety of data for performance improvement and staffing methodology. Receives, schedules, refers, and contacts members of the staff, agency, and persons outside the agency ranging from other government agencies to the general public. Performs other duties as assigned. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: This position may be authorized for ad-hoc telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD014490 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
There is no educational substitution at this grade level.
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $45409 – $59031/yr.
This position is eligible for telework.
Applications close on 2026-10-30.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-27 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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