This position is located at the Department of Veterans Affairs, Veterans Health Administration, Mid-Atlantic Health Care Network, Salisbury VA Medical Center, in the Associate Director, Operations Service. The Salisbury VA Health Care System, is a complexity level 1A health care system comprised of the W.G. (Bill) Hefner VA Medical Center, Charlotte Health Care Center, Kernersville Health Care Center, and one Community-Based Outpatient Clinic.
The position serves as an Executive Administrator and functions as a senior administrative advisor and management analyst to the Associate Director, Operations (AD) who oversees administrative and operational services across the health care system.
In this capacity, the position operates with a high degree of independence to analyze, evaluate, and improve complex administrative and operational programs that directly impact facility-wide performance, resource utilization, access to care, and Veteran outcomes. Duties of the Health Systems Specialist includes but is not limited to: The position serves as a senior Health System Specialist and principal administrative advisor to the AD.
Independently performs complex analytical, evaluative, and advisory functions that directly influence executive decision-making, organizational performance, and the effective delivery of healthcare services. The position independently plans, develops, and executes administrative management initiatives that affect multiple services and programs across the health care system.
Serves as the lead analyst for evaluating the effectiveness, efficiency, and productivity of administrative and operational programs, including workload, staffing models, access, resource utilization, and service performance. Conducts complex management studies and organizational assessments involving multiple services, identifying systemic issues, operational risks, and performance gaps; develops and presents data-driven recommendations to Executive Leadership.
Interprets and applies VHA, VISN, and facility policies, determining local impact and developing implementation strategies, business rules, and internal controls to ensure compliance and operational effectiveness. Functions as an extension of executive leadership, providing high-level analysis and coordination of issues requiring senior-level attention.
Serves as a principal advisor to the AD on a wide range of administrative, operational, and programmatic issues, providing independent analysis, recommendations, and decision support. Reviews, analyzes, and synthesizes information from multiple sources to develop executive-level briefings, issue papers, decision memos, and correspondence for internal and external stakeholders, including VISN and VHA leadership.
Represents the AD in meetings, committees, and workgroups, providing authoritative input and ensuring alignment with executive priorities. Coordinates high-visibility and time-sensitive requests (e.g., data calls, issue briefs, congressional inquiries, and external reviews), ensuring accuracy, completeness, and timely submission.
The position serves as a subject matter expert in organizational analysis and performance improvement, applying advanced analytical methods to improve healthcare operations. Plans and conducts complex analytical studies related to workflow, workload distribution, staffing efficiency, access to care, and operational performance.
Utilizes data from multiple systems (e.g., dashboards, databases, and reporting tools) to identify trends, evaluate program effectiveness, and support executive decision-making. Develops and implements performance monitoring systems and reporting mechanisms to track progress, measure outcomes, and identify opportunities for improvement.
Applies process improvement methodologies and systems thinking to redesign workflows, reduce inefficiencies, and improve quality, safety, and access. Prepares comprehensive analytical reports and presentations for Executive Leadership, translating complex data into actionable insights. Provides leadership and guidance to workgroups and service lines on performance improvement initiatives and data-driven decision-making.
The position performs independent financial and resource analysis to support effective allocation and utilization of organizational resources. Analyzes budget execution, funding requirements, and resource utilization, identifying trends, risks, and opportunities for improved efficiency. Conducts cost-benefit analyses and program evaluations to support decisions regarding staffing, equipment, contracts, and program investments.
Advises leadership on resource allocation strategies, ensuring alignment with organizational priorities and operational needs. Monitors and evaluates the financial impact of programs and initiatives, recommending adjustments as necessary to optimize outcomes. Collaborates with fiscal, contracting, and service line leadership to ensure sound financial management and compliance with applicable regulations. Performs other related duties as assigned.
Work Schedule: Monday - Friday 8am - 4:30pm Telework: ADHOC - As Determined by Agency Policy Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist/PD502670 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $76343 – $99252/yr.
This position is eligible for telework.
Applications close on 2026-09-16.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
Apply on official site →