This position is located within Health Informatics Service, St. Louis, MO. Serves as a Health System Specialist functioning as the facility's Training Coordinator, responsible for planning, developing, implementing, and evaluating training programs supporting all facility staff and trainees, across every service line, in the use of the federal Electronic Health Record (EHR) and related clinical and administrative informatics systems and processes.
Duties include, but not limited to: Gathers, analyzes, and compiles program data (e.g., superuser coverage, activity logs, end-user feedback) to identify opportunities to improve training and interventions and support continuous improvement. Develops, refines, and standardizes training support materials (e.g., job aids, assessment tools, instructional modules), ensuring materials reflect the latest EHR configuration and facility practices.
Assesses training needs derived from quality indicators, productivity metrics, audit findings, and workflow observations, and recommends updates to training content and instructional strategies. ? Conducts training needs assessments across service lines to identify trends, gaps, and opportunities for improved staff performance in the use of the federal EHR and related informatics systems.
Supports facility training improvement projects and reviews, including auditing training-related workflows and developing corrective instructional materials. Coordinates training logistics, develops training calendars, and maintains communication with facility Logistics/Office of the Director to confirm training-space availability.
Advises leadership on the effectiveness of existing training strategies and proposes revisions or enhancements to address regulatory changes and evolving system functionalities. Prepares detailed reports, briefings, and presentations summarizing analyses, findings, and recommendations for program or process improvements.
Participates in facility-level and VISN-level workgroups, representing training and workflow-adaptation needs and submitting recommendations for local adaptations to national training content. Reviews new or revised national, VISN, and local directives, memoranda, and handbooks related to training and EHR/informatics access administration to identify required local actions.
Coordinates administrative and training support for the facility's Fellows program, including developing evaluation tools, reporting mechanisms, and monitoring approaches to assess training effectiveness and staff competency. Acts as a conduit for incoming actions across staff offices, tracking correspondence to closeout. Collaborates with superuser leadership to develop, implement, and maintain the facility's Superuser program.
Provides administrative and operational support to superuser leadership and the program, including coordinating meetings, preparing presentations and materials, and maintaining program records. Perform other related duties as assigned.
Work Schedule: Monday - Friday, 7:00am - 3:30pm Compressed/Flexible: Not Available Telework: This position is authorized for telework but has not been authorized as virtual or remote (i.e., must be able to work at the location the positions is being announced for). VA supports the use of telework to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies.
Telework eligibility may be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist/PD105850 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $76573 – $99550/yr.
This position is eligible for telework.
Applications close on 2026-10-05.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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