The Health Technician (Hearing Instrument Specialist) position is assigned to the Audiology Department at the James J. Peters VA Medical Center (JJP VAMC) in Bronx, New York. Duties and responsibilities are carried out in all clinical and patient care areas associated with the Audiology service. The Health Technician (Hearing Instrument Specialist) supports the clinical programs and functions of the Audiology Department.
VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Major duties assigned, but not limited to the following: Hearing aid troubleshooting and repair. Performing visual and auditory checks of hearing aids and assistive technology (including all accessories and alerting devices). Fabricating earmold impressions with proper (non-diagnostic) otoscopy. Ordering earmolds based on plan of care and fitting/modifying as necessary.
Providing basic hearing aid information for patients and caregivers, including realistic expectations, communication strategies, and/or aural rehabilitation. Assisting in set-up and delivery of face-to-face and telehealth visits, including preparing equipment for evaluations and procedures (e.g., daily biologic listening calibration, real-ear equipment calibration).
Assisting patients with hearing aid connectivity, such as downloading apps, pairing devices, Bluetooth pairing, and pairing accessories. Ensuring timely and accurate documentation of all interactions in medical records using electronic systems. Completing documentation per policy and coding procedures for co-signature by the audiologist. Maintaining comprehensive supply and equipment tracking systems, including monitoring stock of RME and consumables.
Ensuring proper inventory levels for daily tasks. Prioritizing acquisition of supplies/equipment based on expiration dates and maintaining a loaner hearing aid inventory. Triaging patient phone calls and audiology requests according to priority and urgency, following the audiologist's plan of care. Work Schedule: Monday - Friday, 8:00am - 4:00pm Telework: Not Available. Virtual: This is not a virtual position.
Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $48005 – $69565/yr.
Applications close on 2026-10-13.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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