This position is located in the Audiology Service at Tuscaloosa VA Medical Center in Tuscaloosa, AL. The duties and responsibilities are to be carried out in all clinical and other patient care areas involved with the Audiology service. The Health Technician (Hearing Instrument Specialist) supports the function of the clinical programs in Audiology and will be under the supervision of a GS-12 staff audiologist or above.
Primary responsibility is for patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education, or knowledge and skills represented by audiology licensure. Support functions include both direct patient care and administrative dutites.For GS-5, duties include but are not limited to: Greeting and escorting patients. Providing patient instruction and basic hearing aid information.
Non-diagnostic otoscopy. Cerumen management. Taking earmold impressions. Hearing aid troubleshooting and repair. Providing basic hearing aid information for patients and caregivers. Performing listening checks on hearing aids. Electroacoustic analysis of devices. Pairing hearing aids and accessories via Bluetooth technology.
Ensuring timely and accurate documentation of all interactions in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES. Managing office supplies. Responding to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions. Performs other duties as assigned.
For GS-6, duties include but are not limited to: Hearing aid troubleshooting and repair. Performing visual and auditory checks of hearing aids and hearing assistive technology-including all hearing aid accessories as well as alerting devices (troubleshooting performance). Fabricating earmold impressions with proper (non-diagnostic) otoscopy. Ordering earmolds based on plan of care through prosthetics or DLC and fitting modifying earmolds, if necessary.
Counseling on hearing loss or hearing aids either on an individual basis or in a group setting. Conducting hearing pass/fail screenings without interpretation. Providing information for patients and caregiver consistent with the audiologist's treatment plan, including but not limited to realistic expectations, communication strategies, and/or aural rehabilitation.
Assisting in set up and delivery of face-to-face and telehealth visits by preparing the equipment for patient evaluation and other audiology procedures. Completes documentation per medical center policy for timeliness for each episode of care and codes procedures as appropriate in the patient record in preparation for co-signature by the audiologist. Performs other duties as assigned. Work Schedule: Monday through Friday, 7:30am to 4:00pm.
Work schedule subject to change based on agency need. Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 62701F, 62702F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Christen.Watson@va.gov · 404-321-6111 X124038
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $41146 – $59626/yr.
Applications close on 2026-10-26.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-16 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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