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Health Technician (Hearing Instrument Specialist)

Veterans Health Administration · Department of Veterans Affairs
📍 Durham, North Carolina 💰 $42538 – $61643/yr

Quick Facts

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Job Summary

This position is located in the Audiology Service at the Durham VA Medical Center in Durham, NC. The duties and responsibilities are to be carried out in all clinical and other patient care areas involved with the Audiology service. The health technician supports the function of the clinical programs in Audiology. This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until January 15, 2027.

Qualified applicants will be considered and referred as vacancies become available.

Key Responsibilities

Total Rewards of a Allied Health Professional Duties Include but are not limited to: Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting. Providing basic hearing aid information for patients and caregivers. Performing listening checks on hearing aids. Programming previously stored settings into hearing aids; Activating remote controls. Pairing hearing aids and accessories via Bluetooth technology.

Maintenance of clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic. Reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies. Responding to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions. Packaging and mailing hearing aids and accessories.

Scheduling appointments. Verifying orders upon arrival to ensure components are present and working correctly. Work Schedule: Monday-Friday, 8:00am-4:30pm Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases.

When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized This announcement will remain open, unless a selection is made before the closing date.

Requirements & Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

lisa.damond@va.gov · 912-569-1715

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $42538 – $61643/yr.

What is the application deadline?

Applications close on 2026-11-16.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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