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Housekeeping Shift Manager, NF-03

United States Army Installation Management Command · Department of the Army
📍 Honolulu, Hawaii 💰 $65000 – $75000/yr

Quick Facts

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Job Summary

Serves as a Housekeeping Shift Manager in the Housekeeping Department of the Hale Koa Hotel. 2026 Cost of Living Allowance (COLA) for Honolulu, HI is 8.64%. Position open until filled; first cutoff date is May 28, 2026. Additional lists may be requested by the hiring manager after that date. Local candidates will be reviewed first as PCS is not authorized. If determined that area of consideration is to be expanded, all candidates will be considered.

Key Responsibilities

Serves as a shift management in a housekeeping and laundry operation of an Armed Forces Recreation Center (AFRC) resort that includes providing administrative and management support for other resort operations where the paramount responsibility is the day-to-day management of operations and supervision of unionized staff for the provision of services to hotel guests and patrons.

Serves as a shift manager in charge of a specific shift operation and coordinates the carrying out of laundry and housekeeping functions to ensure the smooth and efficient operation of the department. Plans and schedules completion of work according to priorities and deadlines. Prepares and maintains daily operational records and reports. Ensures that lost and found policies and procedures are followed.

Assist in the supervision and conduct of inventories, including the preparation of inventory records. Conducts inspections of rooms and surrounding areas to determine maintenance or repair work required, and that cleanliness and condition and inventory of furnishings in accordance with established standards on a daily basis. Completes inspection checklist, and monitors proper care and use of equipment and supplies.

Interacts with guests to resolve room discrepancies and concerns, determines resolution according to policy and practice, and follows-up. Exercises tact and diplomacy when dealing with sensitive or privacy concerns. Performs supervisory functions such as approving or disapproving leave, rating, disciplining, and/or providing recognition for performance. Enforces proper grooming standards, conduct and cleanliness standards of the staff.

Follows emergency procedures to respond and direct housekeeping staff and guests. Performs administrative functions such as preparing purchase requests.

Benefits

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more.

Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.

For a slideshow presentation regarding these benefits, please click the link below.

Full federal benefits details →

Contact

leaann.a.reis2.naf@army.mil

Frequently Asked Questions

Which agency is hiring for this position?

This position is with United States Army Installation Management Command, Department of the Army.

What is the salary for this position?

The posted pay range is $65000 – $75000/yr.

What is the application deadline?

Applications close on 2026-12-31.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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