The Health System Specialist will provide oversight and management support and administrative duties in the office of the Ambulatory Care Operations Director (ACOD) at the VA Southern Nevada Healthcare System (VASNHS).
Major duties include, but are not limited to the following: Provides access related consultative services, working in collaboration with facility service lines, to review and develop guidance and policies that will facilitate standardized processes within the facility and applicable, CBOCs, etc. Review reviews and evaluate assigned processes and procedures to determine areas of effectiveness, efficiency, and improvement for proposal through local GPM group and Supervisor.
Assist supervisor and coordinating efforts to ensure patient concerns are received, evaluated, and addressed in a timely and effective manner by the appropriate subject matter experts. Monitors existing or emerging workflow issues; Monitors management issues and provide guidance to CLS and administrative leads when require required.
Assist clinic managers and forecasting, the impact of staff changes and developing counter measures to mitigate the effect of staff shortages on access to Care. Provides administrative program advice for ambulatory care clinical support services.
Act as a liaison or point person for communications with persons and/or groups, internal or external to the facility, representing group practice management on clinical access issues Provide administrative management for ambulatory care clinical support services. This may include interpreting policies, developing and implementing local policies, defining administrative requirements, and/or providing advice to executive leadership on related issues.
Work with the National Program Office, in collaboration with VAMC Service Lines, to review and develop national guidance and policies that will facilitate standardized processes. Review and provide input on regulations and policies for local interpretation, utilizing local group practice management and communication strategies Work Schedule: Full Time, Monday - Friday 7:30am to 4:00pm Telework: Ad-Hoc Virtual: This is not a virtual position.
Position Description/PD#: 99865-S Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
vanessa.garcia9@va.gov · 415-221-4810
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $91427 – $118857/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-09-21.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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