Organizational Location: These positions are with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Human Resources Management, HR Policy and Programs Division, Labor and Employee Relations Division, in the following locations: Imperial, CA El Centro, CA Chula Vista, CA San Diego, CA Los Angeles, CA San Ysidro, CA Calexico, CA Long Beach, CA
Joining Customs & Border Protection (CBP) will allow you to utilize your expertise in providing comprehensive advisory services to supervisors and managers on employee and labor relations matters, independently managing complex cases such as disciplinary actions, performance issues, and investigations. This position starts at a salary of $61,722.00 (GS-9, Step 1) to $97,087.00 (GS-11, Step 10) with promotion potential to $138,370 (GS-13 Step 10).
GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.
Typical Work assignments include: Assisting in processing a variety of employee relations actions, including disciplinary cases (such as reprimands, suspensions, and removals) and performance-based actions (such as performance improvement plans and demotions), gathering pertinent facts, collecting relevant documentation, and ensuring all information is accurate, complete, and properly organized.
Providing technical support on a broad spectrum of employee and labor relations matters, in both routine and complex cases, conducting thorough research on relevant agency policies, federal regulations, and negotiated collective bargaining agreements.
Supporting labor relations activities by compiling essential information for grievance responses, including gathering relevant documentation, reviewing case histories, and organizing supporting evidence; diligently tracks critical timelines associated with grievances, disciplinary actions, and bargaining obligations.
Maintaining and organizes case files and tracking systems to ensure accurate documentation of all employee and labor relations actions, including disciplinary cases, grievances, performance management actions, and labor-management disputes; establishes and updates electronic records timely and accurately, ensuring that all relevant documents are properly filed, indexed, and easily retrievable.
Participating in meetings and fact-finding sessions related to employee and labor relations matters, such as grievance discussions, disciplinary hearings, investigative interviews, and labor management negotiations; meticulously documents proceedings by taking thorough and accurate notes, preparing formal summaries or meeting minutes, and maintaining and updating records in both electronic and physical formats.
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Continued from Required Documents Section: Are you a veteran?
If you are applying under a veteran appointing authority, you must submit documentation to support eligibility such as a DD 214 listing the character of service and either qualifying medal(s) or service period, a VA Disability Award letter dated 1991 or later, and/or supporting documentation as listed on the Standard Form 15.
If you are currently serving on active duty, you must submit a written statement from the armed forces certifying your dates of service, your rank, expected type of discharge and anticipated date of separation. If you apply with a written statement at this stage, your preference will be verified by a DD 214 (Member Copy 4) upon separation from the military. To learn more click here.
Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.
Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). Additionally, if you are a former federal employee, and have been separated from Federal service for over 52 weeks, it is recommended that you submit your most recent rating of record (performance appraisal) when applying.
CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity.
Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707.
Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs.
To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Please upload your resume under the "Resume" document type. Any other relevant supporting documents should be uploaded under their appropriate document types as mentioned above. Only resumes up to a total of two pages will be accepted.
Applicants with resumes exceeding two pages will be removed from consideration. Do not submit documents as a PDF Portfolios.
Full federal benefits details →
CBPApplicantContactCenter@cbp.dhs.gov · 855-500-3722
This position is with Customs and Border Protection, Department of Homeland Security.
The posted pay range is $61722 – $97087/yr.
Applications close on 2026-11-06.
There are 3 openings for this position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-02 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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