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Information Technology Specialist

Federal Emergency Management Agency · Department of Homeland Security
📍 Maynard, Massachusetts 💰 $101375 – $131790/yr 🏠 Telework eligible

Quick Facts

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Job Summary

This position is located in Response and Recovery, Response Directorate, Disaster Emergency Communication Division, Maynard MERS Detachment. The he ideal candidate for this position will have experience supporting, and troubleshooting IT systems, networks, applications, or infrastructure in a mission-focused environment, and should be comfortable working both independently and as part of a multidisciplinary team.

Key Responsibilities

What will I do in this position if hired? In this position, you will as an Information Technology Specialist. Typical assignments include: Supporting of IT systems used by the MERS Detachment and deployed Disaster Field Offices. Ensuring that networks, servers, workstations, telecommunications equipment, and FEMA applications are available, secure, and functioning properly to support emergency response operations.

Configuring, installing, and troubleshooting LAN/WAN equipment such as routers, switches, hubs, modems, cabling, servers, printers, and client workstations; monitoring network and server performance. Applying software updates and security patches. Resolving complex technical support requests. What else do I need to know? At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management.

Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description.

Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

Requirements & Education

No Educational Substitution: There is no educational substitution for this position, and you must meet the qualifications listed in the "requirements" section of this announcement.

Benefits

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.

DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.

Full federal benefits details →

Contact

sholonda.conner@fema.dhs.gov · 2028564779

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Federal Emergency Management Agency, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $101375 – $131790/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Sensitive Compartmented Information security clearance.

What is the application deadline?

Applications close on 2026-10-05.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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