The Lead Financial Administrative Specialist is positioned in the Mid-Atlantic Consolidated Patient Account Center located in Asheville, NC. The Lead serves in the Accounts Management department and reports to the Chief Financial Officer in the organization.
The CPAC is a regionally consolidated business entity established to enhance revenue operations throughout the VHA network by standardization and consolidation of functions and the integration of VHA and industry best practices.
Major duties include, but are not limited to: Clearly communicating assignments to team members to include deadlines and time frames for completion.
Leading team members in identifying, distributing and balancing workload and tasks in accordance with established work flow, skill level and/or occupational specialization; making adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned tasks; and ensuring that each employee has an integral role in developing the final team product.
Trains or arranges for the training of team members in methods and techniques of team building and working in teams to accomplish tasks, and provide or arrange for specific administrative or technical training in order to accomplish individual and team tasks. Provides assistance as needed to the Accounts Management staff on system operations, enhancements and repair in order to minimize downtime.
Prepares correspondence, reports, memoranda or other written products concerning a wide range of issues surrounding collection activities. Determines the best course of action to effect maximum recovery through aggressive follow-up with insurance carriers and their subsidiaries, either by written or oral inquiries. Answers inquiries with respect to the debt, provides audits, and contacts collection agencies for payoff amounts.
Performs other duties as assigned Work Schedule: Monday through Friday, 8:00am to 4:30pm. Compressed/Flexible: May be discussed to meet the needs of the agency. Telework: This position may be authorized for ad-hoc telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.
Position Description/PD#: Lead Financial Administrative Specialist - Accounts Management/PD00327A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
shalita.oliver@va.gov · (919) 672-1636
This position is with Immediate Office of the Assistant Secretary for Human Resources and Administration, Department of Veterans Affairs.
The posted pay range is $61722 – $80243/yr.
This position is eligible for telework.
Applications close on 2026-11-02.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-23 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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