The Battle Creek VA Medical Center is recruiting for a Lead Medical Support Assistant. The Lead Medical Support Assistant will function within Business Operations Service. ***Please note that this position is located at the Wyoming, MI VA outpatient clinic.
The Lead MSA monitors and makes work assignments, provides input on performance, resolves daily workplace issues and maintains efficient workflow.
Assignments at this level include, but are not limited to: Assuring coverage of all areas of responsibility Conducting ongoing reviews to ensure quality of work Ensuring accurate and timely scheduling of appointments Providing guidance to staff members to include changes in policies and procedures Distributing and balancing workload; creating and maintaining employee work schedules Orienting and providing on-the-job training for new and current employees Ensuring all training requirements are met Organizing the work structure of his/her assigned areas Acting as liaison between MSA and staff in order to resolve day to day conflicts.
VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Work Schedule: Monday - Friday 8:00AM - 4:30PM. Hours may be rotated or extended based on the needs of the Medical Center and our Veterans. Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 91159-O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
dominic.lang@va.gov · (269) 924-1749
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $57857 – $75216/yr.
Applications close on 2026-09-10.
This position is open under the 'Fed Excepted' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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