This position is assigned to the Surgical Service and is located in the Mid-Atlantic Healthcare Network (VISN 6) at the Hunter Holmes McGuire Veteran Affairs Medical Center in Richmond. The Lead Advanced Medical Support Assistant coordinates administrative activities and responsibilities of the specialty specific Advanced Medical Support Assistants under their leadership.
Incumbent will assist with performance improvement, performance measures, workload studies and program outcome data.
Major Duties include, but are not limited to: Leads a unit or team of employees performing at the GS-5 and GS-6 level. Provides guidance and technical direction to accomplish the work within the unit or team. Ensures the work assignments of employees in the unit are carried out. Works with Supervisor in the assignment of functions to team members in order to meet routine deadlines and priorities, resolve daily workplace issues and maintain efficient workflow.
Assignments at this level include, but are not limited to; assuring coverage of all areas of the Surgical Service; conducting ongoing reviews to ensure quality of work; ensuring accurate and timely scheduling of appointments; monitoring adherence to facility processes and policies; providing guidance to staff members to include change in policies and procedures; distributing and balancing workload; orienting and providing on-the-job training for new and current employees.
The employee will ensure all work is accomplished effectively in accordance with established policies in order to allow clinicians to concentrate on professional and clinical duties instead of on administrative tasks. Routine work is performed independently and in accordance with the overall objectives of Surgery Service. The incumbent will be responsible for collecting, compiling and/or tracking statistical information in support of the assigned surgical subspecialty.
The incumbent will utilize knowledge of software programs and proficient computer skills to provide data/reports related to the administrative, clinical, and technical aspects of the program initiatives to the surgical team and, when appropriate, create spreadsheets related to the initiatives. He/she should have a working knowledge of CPRS and VISTA programs that includes clinic management and reporting systems. Performs other duties as assigned.
Work Schedule: Monday-Friday, 8:00 to 4:30 pm Telework: Ad-Hoc only Virtual: This is not a virtual position. Functional Statement #: 00000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Nerissa.Mckinnie@va.gov · 706-434-9315
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $52710 – $68524/yr.
This position requires a Other security clearance.
Applications close on 2026-10-19.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-14 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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