The lead pharmacy technician performs duties independently which consist of significant scope, complexity and leads at least three GS-07 or more technicians.
Major duties include, but are not limited to: Assess workload volume throughout the day, identify backlogs, and makes staffing adjustments as needed to meet organizational goals. Identify areas of duplication of efforts and develop solutions to streamline processes, reduce waste, cost savings, and improve patient care. Responsible for organizing and assisting the pharmacy technician team to ensure assigned tasks are timely and accurately completed for their program area.
Coordinate day-to-day maintenance and operation of pharmacy area equipment and automation. Promote harmonious relationships within the work environment and support the needs of the team and customer. Listens to informal complaints of employees and other customers in a helpful and timely fashion. If not able to remedy a situation, the lead will notify the pharmacy supervisor.
Assists in training and orientating new and existing pharmacy technicians and students on policy and procedures. Identify and report developmental and training needs to ensure safety and quality control for their program area. Develops training schedules and assists in maintaining documentation for all pharmacy technicians and students. Effectively evaluates pharmacy activities to assist management to obtain short- and long-range objectives and goals.
Conduct technician meetings to assure proper updates of departmental and hospital communications. Assist in the development of policies and procedures and participate in departmental goal planning and quality improvement activities. Maintain competence by participating in staff development programs. Guide, train, and provide technical direction of all pharmacy non-pharmacist technical staff and volunteers within the designated area of pharmacy.
Evaluates and coordinates the workflow and technical aspects of pharmacy operations within their designated pharmacy service area. May be responsible for personnel scheduling, time-and-attendance processing, and quality assurance activities. Serves as on-line back up to other pharmacy technicians within the designated area of pharmacy. Work Schedule: 7:00am - 3:30pm, with rotating weekends. Telework: Not Available Virtual: This is not a virtual position.
Functional Statement #:688-24097-F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Elizabeth.Mcneill@va.gov · 910-488-2120 X1636
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $73517 – $95568/yr.
This position requires a Other security clearance.
Applications close on 2026-10-09.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
Apply on official site →