Applies Veterans' benefits laws and regulations that pertain to CS benefit programs. Studies program operations, new legislation, automated systems, management initiatives, and the operation of interacting programs and organizations to assist in the development of new and modified policies.
Specific duties include: Applies Veterans' benefits laws and regulations that pertain to CS benefit programs. Studies program operations, new legislation, automated systems, management initiatives, and the operation of interacting programs and organizations to assist in the development of new and modified policies.
Makes policy that results in decisions that affect disability claims processing for employees in all 56 Regional Offices and three Decision Review Operations Centers in determining service connection in Veterans' claims. Reports directly to the Chief, Part 3 Regulations, Policy team, Compensation Service (CS) and may represent the Chief at meetings and conferences.
Researches and analyzes legislation, legislative history, regulations, regulation history, policy, case law, scientific studies, and claims data in order to formulate policy decisions affecting disability claims processing. Serves as a regulations policy expert collaborating with data, media and financial stakeholders to assist them in providing accurate and complete information supporting regulations. Writes accurate, clear, and comprehensible documents and emails.
Writes regulations, regulatory support documents, white papers (options papers, position papers, etc.), and responds, in writing, to internal and external stakeholder inquiries in a comprehensive, accurate, clear, and comprehensible manner, while adhering to accepted standards of formatting and style, spelling, grammar, punctuation, etc. Prepares all necessary administrative materials, correspondences, and justifications detailing reasons for decisions.
Orally communicates in a clear and comprehensive manner at all levels to seek and/or present information, solve problems, identify issues/risks, clarify existing adjudication regulations, and/or recommend policy direction. Demonstrates mastery of the claims process, procedures, functions, responsibilities, and authorities that interact in the administration and implementation of the CS benefits program.
Participates in special projects devoted to supporting policy analysis and updates. Manages multiple projects or regulations concurrently where effort involves coordination among multiple resources, other divisions, or agents outside of the organization. Participates, monitors, and oversees the completion and delivery of additional assignments, to include but not limited to, special projects and preparation of documents for procedural, policy, or regulatory changes.
Deals with issues of both sensitive and high-profile nature (e.g., Traumatic Brain Injury, Military Sexual Trauma, Agent Orange, Gulf War, etc.) and advises leadership on the national and local impact of changes in process, protocol, regulations or legal statutes, which may impact or shape the future direction of the organization.
Trains others on application of regulations and processes of rulemaking and reviews the work products of the Regulations staff for quality and consistency. The incumbent has the ability to establish and maintain effective working relationships with individuals and groups interested in or affected by adjudication policy and can respond to challenges or criticisms from the team, workgroup members and stakeholders in a manner that promotes collaboration.
By applying agency guidelines and methods, together with knowledge of program requirements, the incumbent independently plans and carries out assignments; resolves most of the problems and conflicts that arise; coordinates the work with others as well as when to accept the suggestions of his/her colleagues and modify methodology; interprets policy and regulatory requirements; may develop changes to plans and/or procedures; provides recommendations for more significant improvements in order to meet project objectives; and/or keeps the supervisor informed of progress and potential controversies such as major barriers to completing projects due to conflicting or ambiguous guidelines, the needs for additional resources, etc.
Provides authoritative technical advice and assistance to leadership and CS staff on Veterans benefits adjudication to support policy decisions and directions as well as regulatory and sub-regulatory program policies, objectives and operational results in order to rectify any issues that are the result of systemic problems. Work Schedule: Full Time, Monday - Friday 8:00 am - 4:30 pm. Compressed/Flexible: Not available Telework: Available.
This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Lead Veterans Claims Examiner (Regulations Lead); PD399480 Relocation/Recruitment Incentives: Not authorized.
Financial Disclosure Report: Not required.
There is no education substitution for the GS-14 grade level.
laketia.carter@va.gov · (202) 461-7479
This position is with Veterans Benefits Administration, Department of Veterans Affairs.
The posted pay range is $107446 – $139684/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-09-04.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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