The Ashtabula County VA Clinic offers general medical care, including primary care, behavioral health, diabetes care, laboratory services, nutrition services, and more. The City of Ashtabula is located on Lake Erie's coastline about an hour between Cleveland, Ohio and Erie, Pennsylvania.
VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional Major duties include, but are not limited to: Proficient in initiating, performing, and completing structured/focused health screenings or the equivalent, delivering appropriate nursing interventions, promoting patient safety, and ensuring smooth clinic flow, while reinforcing patient education, preventive care, and continuity of services across the care experience.
Completes preventive procedures, nursing tasks, chart reviews, panel scrubbing, daily huddles, and visit preparation. Serves as a preceptor in orienting, educating, and training less experienced LPNs/LVNs or nursing assistants (NAs)/health technicians (HTs). Supports efficient clinic operations by completing screening reminders, rooming patients, assisting providers, managing room turnover, and conducting pre-visit calls to prepare patients for labs and procedures.
Knowledge and skill in performing support duties for complex diagnostic tests and/or specialized practices or procedures, which include preparing the patient, assisting in the diagnostic examination, preparing and handling specialized instruments or other specialized equipment, and monitoring the patient's condition before, during, and following the procedure.
Performs schedule management by reviewing upcoming appointments, identifying opportunities for alternate care modalities, facilitating consult tracking, and serving as backup for post-discharge calls. Utilizes clinic tools and workflows, participating in PACT meetings and helping maintain continuity, coordination, and quality of care across the team.
Actively seeks out educational opportunities to enhance nursing knowledge and skills, sharing new knowledge gained with other staff to improve and advance nursing practice. Provides technically proficient patient-centered care by confirming the reason for visit, conducting pre-visit outreach, reinforcing instructions, and ensuring Veterans bring needed logs, equipment, and health information.
Performs pre-visit planning by reviewing records, obtaining missing documentation, updating changes in conditions or treatments, and preparing clinical data to support an efficient, high-quality appointment with general review by a supervisor, RN, or provider.
Manages efficient clinic flow by rooming patients, collecting vital data, completing assigned clinical reminders, assisting providers with procedures, administering medications and immunizations, and maintaining clean, stocked exam rooms.
Uses judgment in selecting the appropriate order and sequence of procedures and treatments; supports clinical decision-making by reviewing medications and allergies, identifying urgent needs, initiating nursing protocols or clinical pathways as locally approved, and communicating key findings to the RN or provider.
Seeks opportunities to enhance team functioning through health coaching, patient education, secure message management, consult tracking, participation in PACT meetings, and follow-up with no-show patients to ensure safety and continuity of care.
Supports and seeks opportunities to enhance team operations by participating in pre-planning, daily huddles, and team meetings, and by assisting with patient care activities such as immunizations, injections, procedures, prevention efforts, and serving as a chaperone when appropriate.
Collaborates with the PACT to achieve access, continuity, quality, and patient-experience goals, contributing to panel management through schedule review, identifying appropriate visit modalities, and completing or routing secure messages with only general review. Ensures an organized and efficient clinical environment by keeping exam rooms clean and stocked, managing supplies and equipment, and performing required quality control checks. Perform other assigned duties.
Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: Not Available. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized. Functional Statement #: 99264-FS Permanent Change of Station (PCS): Not Authorized.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Shawanda.Jackson@va.gov · 813-391-2368
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $62120 – $80755/yr.
Applications close on 2026-11-02.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-27 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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