This position is at the full performance level located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), at the VA San Diego Healthcare System (VASDHS), VA Medical Center (VAMC) in the Health Administration Service (HAS).
The primary purpose of the position has seven main components: processing incoming material, routing material, process outgoing material, process incoming & outgoing accountable mail, clerical duties, patient effects, and lost and found.
Duties include but are not limited to: Organizes ongoing data collection and performs analysis to determine optimal performance for assigned sections. Analyzes utilization trend data on a regular basis to verify the accuracy of the data, identify problem areas, provide assessments, prioritize identified problems, analyze variances and recommend appropriate actions.
Oversees the development of technical data, estimates, statistics, suggestions and other information useful to higher level managers in determining which goals and objectives to emphasize. Plan and assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments and capabilities of employees.
Evaluate work performance of subordinates Identify and provides developmental and training needs of employees Find ways to improve production or increase the quality of the work directed, and develop performance standards. Designs and develops dissemination of training materials, local standard operation procedures (SOP) manuals, develops and utilizes monitoring tools, and provides for the implementation of Business Office programs through on-site education and training.
Coordinates with other staff to identify information needs and develops data collection methods and report formats to meet needs. Responsible for coordination, planning, implementation and training for service and facility staff in business and functional areas for various information technology in VISTA packages.
Maintains records, prepares project administrative and statistical reports, assures compliance with review process, and monitors compliance with program requirements. Develops methods to improv accuracy, adequacy and timeliness of information disseminated to all concerned staff regarding various new information technology programs.
Develops initiatives which enable the facility to provide quality healthcare to it's population while operating in a more effective and efficient manner. Work Schedule: Full Time Position Description/PD#: Mail Supervisor/PD12420O Relocation/Recruitment Incentives: No Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
There is no educational substitution at this grade level.
Narcisa.Parks@va.gov · 361-910-3699
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $51871 – $67432/yr.
Applications close on 2026-10-09.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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