The Incumbent serves as a Management Analyst within the Office of Mental Health Suicide Prevention, located in (Crisis Operations), Veterans Crisis Line (VCL) Crisis Operations. The VCL is a 24-hour, 7 days a week, 365 days a year service aimed at connecting callers, texters and chatters, worldwide to a caring, qualified VA employee.
The VCL's mission is to provide 24/7, world-class suicide prevention and crisis intervention services to Veterans, Service Members, and their family members.
The major duties of this position include but are not limited to: Composes executive level correspondence, memorandum, and reports, independently researches and gathers data and informational material. Reviews completed actions for priority, content, security markings, and to ensure that issues are correctly addressed, and that necessary levels of staff coordination have been accomplished.
Gathers and analyzes factual data in various administrative program areas coordinating with management to provide solutions to moderately difficult administrative problems. Assemble, crosscheck, analyze, and interpreted data from a variety of sources to obtain accurate, relevant information. Undertakes critical, sensitive studies on programs providing critical background information, assessments, and recommendations for policy decision.
Coordinates conference and meeting planning, informs participants of topics to be discussed, and prepares summaries following the meetings/conferences. Manages the office calendar and reviews and approves requests for meetings, develops agendas and attends meetings in order to takes notes and collaborate as needed.
Assists with travel planning, which includes making hotel accommodations, airfare, local transportation, and meals and incidentals using an established electronic travel system. Developing and maintaining electronic and paper records management systems in order to track suspense dates and manage the disposition of documents. Develop, maintain, and monitor integrated reporting systems affecting programs with interrelated functions and operations.
Performs other duties as assigned by management. Work Schedule: Monday-Friday 8am-4:30pm. Tour will be determined after final selections. Tour is subject to change based on program needs. Compressed/Flexible: May be available Remote: This is a remote position. Position Description/PD#: Management Analyst/PD77224A Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized Permanent Change of Station (PCS): Not authorized
Transcript Reminder: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Transcripts must depict the name of the college to determine accreditation, and your name must also be displayed on the transcripts. If qualifying based on a degree, or for positions requiring a degree, the transcript must show the date the degree was conferred. If selected, you must provide official transcripts.
Transcripts should state degree conferred and have a date. Copies of official transcripts are accepted and are the best way to ensure your education is interpreted correctly in accordance with OPM qualification standards. Unofficial transcripts are accepted if they contain all the required information. Note: Only education or degrees recognized by the U.S.
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VHANationalRecruitmentCenter@va.gov · (844)456-5208
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $74678 – $121371/yr.
Yes, this position is fully remote.
This position requires a Other security clearance.
Applications close on 2026-09-29.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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