The incumbent serves in VA's Office of Resolution Management, which handles EEO counseling and investigates/processes discrimination complaints VA-wide. Under the Executive Director, manages ORM's technical operations: program activities, strategic planning, performance monitoring, initiative development, and systems requirements. Presents recommendations and alternative courses of action to gain concurrence on decisions affecting ORM.
Duties and responsibilities include but are not limited to: Consolidates and reviews analytical and evaluative activities, which determine the direction and scope of ORM's program operations, and which impact the quality and consistency of services provided. Prepares, compiles, reviews, performs analysis, and submits program data required for the review of ORM's Executive Director and other stakeholders.
Evaluates and interprets directives and policy instructions for impact on ORM's operations. Conducts organizational reviews and evaluations; initiates actions to maintain effectiveness, efficiency, and promote continuous improvement in program outcomes. Prepares assorted memoranda, letters, responses to stakeholder inquiries and other written communications as required.
Exchanges and communicates complex information, coordinates and advises on work efforts and projects, coordinates subordinates and peers to meet deadlines and satisfy both internal and external requirements. Monitors program accomplishments/progress and identifies actual or potential problem areas, trends, significant program accomplishments, merit and deficiency situations, areas of imbalance or other similar factors. Work Schedule: Monday through Friday; 8:00 a.m.
to 4:30 p.m. Compressed/Flexible: Available Return to Office (RTO): RTO mandates are in affect and selectees will be required to report to in person work unless they have an approved exemption. Telework: Available Virtual: This is not a virtual position. Position Description/PD#: PD00007A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Permanent Change of Station (PCS): Not Authorized
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
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Morgan.Hughes@va.gov · 740-253-8198
This position is with Deputy Assistant Secretary for Office of Resolution Management, Department of Veterans Affairs.
The posted pay range is $131568 – $171043/yr.
This position is eligible for telework.
Applications close on 2026-10-26.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-19 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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